Business World System Administrator - level 5PM
St James´s Place
2d ago

Main Purpose of the Job :

Is the provision of business application support for the ERP Business World (Agresso) system. As a member of the Business World Application Support team, duties will include incident resolution across a variety of modules, in particular those with a technical bias, system and interface monitoring, system and process enhancements.

You will also need to produce and maintain internal support team procedures and processes.

Key Responsibilities :

  • Business World incident tracking and resolution including data maintenance and user maintenance within target SLAs and OLAs
  • Creation and maintenance of ARWs, AG16s, interfaces and reports
  • Assist with stakeholder management including UNIT4 Cloud team and SJP IT teams, to include reporting updates and prioritisation of actions.
  • Provide face to face advice and assistance through liaison with a range of internal stakeholders
  • Assist the ERP Technical Support Manager as required with the planning and execution of disaster recovery and BCP planning
  • Assist with environment management and database monitoring
  • Monitoring of key system processes
  • Assist and support build for proto-typing new system functionality
  • Assist and support unit testing for system modification and new functionality
  • Assist and support issue tracking and support team logs and statistics
  • Update and maintain Support team documentation and guidelines
  • Perform ad hoc activity to support Business World projects and initiatives
  • Required Skills :

  • Considerable experience working with Business World and its underlying database tables
  • Ability to demonstrate a range of technical, analytical and reporting skills.
  • Experience of working with the Finance, HR and / or Payroll functions along with experience of supporting BW systems developments and interfaces will be an advantage.
  • Ability to develop skills and expertise within targeted system modules and in time act at a Support team SME.
  • Excellent interpersonal and communication skills.
  • Required Technical Knowledge & Qualifications :

  • Finance or IT based qualifications to A level or degree standard preferred (or other relevant professional qualification).
  • Proven SQL skills is essential
  • Thank you for taking an interest in a career with St. James’s Place Wealth Management. We are an equal opportunities employer and committed to ensuring all applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

    Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria.

    If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

    We are open to discussing reduced hours, job share arrangements and flexible working so please ask the question and start the conversation!

    How we Reward You

    In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefit package including a non-

    contributory pension, private medical insurance for you and your family, life assurance, equity participation opportunities, and an attractive holiday allowance, to name but a few.

    The Charitable Foundation

    We are extremely proud of The St. James’s Place Charitable Foundation. It is a grant-making charity where funds are raised and donated by the St.

    James’s Place community. The Company matches all funds raised or donated, pound for pound and since its setup in 1992 we have raised and distributed over £70 million to good causes operating in the UK and abroad.


  • We are proud of the recognition we receive for the high quality advice and service we provide to our clients. Most recently, this has included being voted the : '2018 Best Private Client Investment Manager' by readers of Wealth Adviser magazine;
  • 2018 Best Wealth Manager' by readers of Shares Magazine; '2018 Personal Finance Awards - Best Financial Adviser’ by readers of Money Pages and voted the City of London '2019 Wealth Management Company of the Year' .

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