Operations Administrator
Exclusive Networks
Alton, GB
1d ago

Accountabilities and Activities

Processing all orders (inc : stock and loan orders) workingthrough any issues / problems to ensure they are processed in a timely manner andensuring all orders placed on our suppliers correctly

Resolving any orderqueries / issues ensuring minimal delay and impact on EXN clients.

Investigating and completed credit request authorisations (CRA) to satisfactory in a timely manner

Ensuring thatreturn (RMA) transactions are completed correct first time and in a timelymanner

Ensuring thatthere is effective communication channels with both internal and externalcustomers to ensure the above is completed.

To coverpurchasing admin role, when required.

Setting up partcodes in our NetSuite, when required

Anyother reasonable duties which may be required by management from time to time

Essential :

Proficient in Microsoft office (Word, Excel &Outlook) and have an excellent analytical and numerical skills with a good eyefor detail.

Able to communicate effectively with both internal& external clients

Desirable :

Previous experience in an operations environment.

The ideal candidate will need :

To work well under pressure within a teamenvironment and the ability to be able to prioritise with good time management

The ability to know when to progress issues up thechain of management to ensure a satisfactory and timely conclusion.

Willingness to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods.

The ability to build and maintain positive workingrelationships with both internal & external clients

To work well under pressure within a teamenvironment and the ability to be able to prioritise with good time management

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