Agility is the defining capability of this team. We are Engineers who work with Customers. We have the unique ability to truly understand the technical power of Stripe but also the business acumen to understand where our product excels in the market and where it falls short.
This agility to spike in both the technical and business world gives us special powers that don’t exist elsewhere in Stripe.
We are the engineering voice in customer discussions and the customer voice in engineering
Integrations of new customers
We are the ultimate educators of Stripe. We partner with the engineering teams of new Customers to help deliver on the promise of Stripe.
We turn the architectural design into an Integration plan that ensures the customer completes their integrations on time with immediate volume ramp maximizing revenue for Stripe.
We turn the proof of concepts into sample code, that enable our Customers move forward. Integrations are done with such quality that they ultimately reduce ongoing toil and support load on Stripe.
We ensure the Customer can extend their integrations easily as they move to different services, payment methods and countries.
Engineering support for existing customers
Customers choose Stripe because we future proof their business. This is true as they launch new products, goto new countries or expand the scope of their existing integrations.
We are on hand to work with their engineering teams to ensure they get the best out of our products. We are experts on all new products that are being created by Stripe.
As we continue to build new software infrastructure (Terminal, Issuing, Radar), we are the ones who understand how our customers can benefit and help them integrate.
We help our customers build the onramps to our new roads.
Building out our professional services business
Up to now, we have provided these services for our largest customers. In the future, we want to build this service out as a strategic part of our business offering, adding revenue to the bottom line for Stripe.
This is a new and exciting step for the team and are looking for a leader with experience building out new business opportunities such as this.
You will :
We are looking for someone who has :
You should include these in your application :