Italian Speaking Inbound Sales and Support
Belfast, NIR, GB
6d ago

Italian SpeakingInbound Sales and Support

TTEC , a globalleader in customer experience with 50,000 employees in 80 countries and 5continents!


Wecreate exceptional experiences for every employee, every day! Our culture isvalues-based and offers state of the art training and coaching, professionaldevelopment programs, and exciting opportunities to grow your career and aspireto more.

Job description :

Inthis position, you will be working for a major US startup company. Since goingto market in 2018, its revolutionary product, which enhances health throughsanitization, has been a phenomenal success.

Tohelp with its European success, we are building teams of bilingualprofessionals here at TTEC Belfast.

It’san amazing opportunity to join a great team and grow with the company.

What will your typical day look like?

Asa Bilingual Inbound Sales Representative, you will handle customer interactionsand establish a relationship of trust with them to increase their level ofsatisfaction and confidence.

Specifically,you will :

  • handle incoming inquiries and sales orders from ourcustomers in a positive and enthusiastic manner
  • actively listen to customers to better understand theirneeds
  • upsell, cross sell and objection handle
  • preform basic troubleshooting to assist customers withissues
  • propose products and services that meet their needs
  • solve customer issues
  • redirect them to someone else for help, if required
  • ensure the customer leaves the interaction feeling reassuredand impressed
  • What’s in it for you?

  • £18,720.00 per annum before bonus
  • opportunity to build your customer service / sales skills
  • Progression opportunities within a global organization
  • weekly 1 : 1 behavioral coaching sessions
  • ongoing support for immediate questions
  • career planning
  • potential for advancement within 6 months
  • monthly performance-based bonus programs
  • paid initial and ongoing training for self-development
  • benefits (medical and dental)
  • employee discounts with local partners
  • expanded social network
  • What do you have to offer?

  • Competitiveannual base salary plus bonus based on performance
  • Excellentrelocation package to assist you in moving to Belfast (Including flight assistanceand 7 nights hotel accommodation).
  • Continuouspaid training on the latest technology
  • PrivateHealth / Medical Insurance, Dental Plan as well as Eye Care Reimbursements
  • PrivatePension and Life assurance
  • Kitchen
  • 25 Annualleave days, bank holidays and leave increasing with service
  • Potentialfor rapid advancement in many fields, and throughout 17 countries!
  • You are :

  • fluent in English (C1) and Italian (to at least C2 proficiency)
  • dynamic, passionate and caring
  • interested in having a challenging job
  • able to work with minimal supervision
  • computer savvy
  • Flexibility to work shifts
  • with previous work experience in customer services or sales
  • Something exceptional is happening at TTEC.Join us and experience it for yourself!

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