Healthcare and Clinical Risk is a core part of our business and we are the leading law firm in this field in the UK. Our teams are based in Bristol, Leeds, Manchester, Newcastle and Winchester allowing us to offer truly national coverage to both public and private healthcare clients.
The Bristol Clinical and Healthcare Risk team acts for the NHS Resolution, MDU, a large number of medical malpractice insurers and private sector hospitals, and serves both local NHS clients and national healthcare providers covering all aspects of healthcare related advice and representation.
We are seeking to recruit a secretary on permanent basis into this team to provide support to around 4 fee earners. The team currently comprises around 22 fee earners, 4 paralegals, 2 administrators and 6 secretaries.
Working as part of a team, you will be required to provide an excellent standard of secretarial support to the Clinical Risk team.
You will also be required to provide support across other practice groups as and when required.
The main purpose of this role is to provide an excellent standard of secretarial support to fee earners across the specified practice.
Able to working independently :
Proactively manage diaries
Effective prioritisation of tasks whilst managing a full workload
Liaise and build relationships as appropriate with clients and their support staff
Book client and internal meetings
Prepare correspondence and documents from digital dictation
Answer and make telephone calls
Manage the case management system (Solcase)
File, archive, photocopy, scan and fax documents as and when required
Ensure that client contact information is kept up to date
Assist with the booking of travel arrangements
Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
Maintain a level of individual knowledge required for the role
Effectively work with fee earners and secretarial team members
Help maintain a clean office and clear desk
Handle confidential information in line with the firm’s data security protocols
Encrypt PDFs and create encrypted CDs and / or DVDs
Upload documents to Client's Case Management System
Prepare bundles working alongside Office Services
Prepare / update supervision lists for Partners
Previous secretarial experience within a legal / professional services environment, ideally within a Clinical Negligence team is preferred (however not essential) with a minimum typing speed of 65wpm
Qualified to a minimum of 5 GCSEs (including a grade C in English and Maths) or equivalent
A secretarial NVQ / Diploma or equivalent would be beneficial but is not essential
Must have good IT skills, particularly in Microsoft packages
An excellent eye for detail with a concern for quality and accuracy
A focused client service approach is essential
Team oriented and collaborative with a flexible, can do attitude
Ability to communicate clearly and concisely orally and in writing
Demonstrable ability to multitask and prioritise a full workload under pressure and the ability to work independently