Regional Director - Business Banking
HSBC Group
Guildford, Surrey, United Kingdom
15d ago


Regional Director BusinessBanking

SMEs play a significant role in driving the economic health of the UKand represent the vast majority of businesses in that economy.

As asuccessful business, Business Banking has a proven and sustainable long-termmodel that has remained profitable through the economic cycles.

Business Bankingin the UK represents a significant proportion of CMB's profitability globallyand with the UK being a key home market for HSBC, this continues to grow.

At HSBC we value every member of ourteam, we take the time to get to know our staff and will support you withprofessional tailored development opportunities, this includes personaltraining and internal career opportunities which will allow you to progresswith HSBC.

We can offer you competitive pay and benefits package. This includesprivate healthcare for all UK-based employees, enhanced maternity and adoptionpay and support when you return to work, and a contributory pension scheme witha generous employer contribution.

The role holder will set and deliver transformational goals for theRegion within Business Banking, manage ambiguity and drive through change, andbuild the reputation and performance of their department through activeengagement with all relevant stakeholders.

They will lead the Region to meet customerneeds and provide a superior customer experience to be delivered byprofessionally trained people and market leading products and services.

They will lead, inspire and coach a Regional Team to deliversustainable, quality growth and achieve all aspects of the Annual OperatingPlan (AOP).

This will be achieved by :

Leading and developing a team, establishing cultural and behaviouralexcellence, high engagement, performance managing effectively and identifyingand developing talent and potential for the benefit of the Bank.

  • Creation of a culture that has treating customers fairly’ at its core, and is focused on customer experience and the professionalism of our service proposition.
  • Making sure the customer is at the centre of all our dealings.

  • Driving activity and the sustainable income growth of all Commercial Areas in the Region.
  • Ensuring the Region is joined up’ with Business Banking as a whole, MME, LC , RBWM and all Product partner propositions, by effective and proactive interface with peers.
  • Lead a team that manage and improve the quality of the audit, credit and operational risk environment in each Regional Area, to meet group standards while delivering income, customer and business growth.
  • Represent HSBC externally as a senior executive for the Commercial business, taking every opportunity to promote our brand and how we can support customers and businesses to grow.
  • Yourresponsibilities will include :

    Leadthe Region in the execution of the Business Banking strategy to drive revenueand PBT growth, and achieve AOP targets while building a sustainable businessmodel by implementing a liabilities and transaction-

    led strategy to growdeposits, increase share of fee income and manage margins by growing assets

    Effectivelymanage direct and allocated indirect expenses based on the agreed budget.

    Developand deploy an effective acquisition and retention strategy to increase HSBC’smarket share and gain larger share of wallet in the UK.

    Strivefor class-leading customer experience by cultivating a consistent selling andrelationship management culture.

    Supportthe long-term strategic vision and direction for Business Banking UK andidentify and embed the key steps necessary for achievement in line with theregional and global strategy.

    Throughinspirational leadership, motivate the Region and frontline teams to maximisetheir potential and champion Business Banking agenda internally and externally.

    Maintainand observe all HSBC control standards and implement and observe the Group CompliancePolicy, including the timely implementation of recommendations made byinternal / external auditors and external regulators.

    Fostera compliance culture and implement Group Compliance Policy by managingcompliance risk through the Regional and Area Teams, ensuring adequatecompliance resources are in place and training is provided, optimisingrelations with regulators.


    The idealcandidate for this role will have :

  • Proven and progressive business development,sales management, and credit experience or equivalent
  • Managed a P&L of a business segment / area
  • People management experience, including managing team managers
  • Strong organisational, analytical, negotiation,communication, teamwork and influencing skills

    Extensive knowledge and proven sales successwith the Bank’s products and services, or equivalent

  • Extensive product knowledge of Business Banking
  • The baselocation for this role is Guildford and will be covering the South and SouthEast of England.

    You’ll achieve more when you join HSBC

    At HSBC we look to enable our employees to better balancetheir work / life priorities and have the flexibility required to meetchallenging needs as they progress through different life stages.

    Wherepossible we will consider the following flexible working options : part-timeworking, job sharing, term-time working, and working from home and staggeredhours.

    If in considering a role with HSBC you have a need for some flexibilityin your working arrangements please discuss this with the recruitment team inthe early stages of the application process.

    HSBCis committed to building a culture where all employees are valued, respectedand opinions count. We take pride inproviding a workplace that fosters continuous professional development,flexible working and opportunities to grow within an inclusive and diverseenvironment.

    Personaldata held by the Bank relating to employment applications will be used inaccordance with our Privacy Statement, which is available on our website.

    As a business operating in markets all around the world, webelieve diversity brings benefits for our customers, our business and ourpeople.

    This is why HSBC UK is committed to being an inclusive employer andencourages applications from all suitably qualified applicants irrespective ofbackground, circumstances, age, disability, gender identity, ethnicity,religion or belief and sexual orientation.

    We want everyone to be able to fulfil their potential whichis why we provide a range of flexible working arrangements and family friendlypolicies.

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