Temporary Staffing Services Payments and Project Officer
University Hospitals Coventry and Warwickshire
3d ago

Job overview

  • Running reporting information
  • Responding and dealing with pay queries
  • Allocate system support
  • To provide support and guidance to clinical departments
  • Closely working alongside workforce teams including payroll and e-rostering
  • Analysis and Research
  • Maintenance of project and implementation plans
  • General project support to PSM and TSS Manager
  • Main duties of the job

    To lead on day to day administration and processing of medical and dental temporary staffing payments including Locum on Duty (Allocate).

    This will include running reporting information, dealing with first line pay queries and working closely with the payroll and rostering teams and providing support to clinical departments and medical staff.

    Responsible for ensuring project meetings, plans and actions are effectively managed and coordinated to ensure delivery of project to timescales and issues escalated in a timely manner.

    This role will work closely with the TSS Team Leaders, Project Support Manager and TSS Manager, as well as trust-wide colleagues, professional leads and external agencies leading the day-to-day operational delivery of TSS services across the organisation.

    Strong communication, analysis, and organisational skills will be crucial, as will the ability to multitask, manage your own workload in a proactive and effective manner, and to work under your own initiative.

    For more information on the role please email Zoe Lord, TSS Manager

    For any applicants applying for secondment you must have authorisation from your line manager prior to submitting an application.

    Closing date : Sunday 30th January 2022. Please note this vacancy may close earlier should sufficient applications be received so please apply at your earliest convenience.

    Interview date : Thursday 10th February 2022

    Working for our organisation

    University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

    We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

    Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

    By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

    There has never been a better time to join our team.

    The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

    We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

    We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

    Detailed job description and main responsibilities

    The post holder will also be expected to actively research, coordinate and implement specific work streams ensuring actions are taken forward in line with set project and system development plans.

    The post holder will be required to work with other departmental and professional leads to progress actions and support the identification of project solutions whilst taking account of wider implications.

    The TSS Payments and Projects Officer will lead on managing payments for internal and external temporary workers. This will include monitoring workload levels, strong relationships with internal and external contacts and escalating any concerns to the TSS Team Leaders in relation to delays with paying temporary workers

    Create and maintain SOPs (standard operating procedures) for payroll process’s

    Maintain project plans and databases to track progress and effectively communicate any issues

    Act as the escalation contact for the investigation and resolution of queries and complaints, ensuring the development and implementation of actions to prevent any reoccurrence.

    Identify areas for change and improvement and provide appropriate recommendation to the TSS Manager. Implement authorised actions and initiate corrective action where appropriate

    Able to run reports and analyse data requests

    Attend internal meetings alongside the TSS Team Leader, TSS Deputy Manager and TSS Manager in order to identify and resolve any potential issues

    Work closely with key workforce teams in order to assure that communication between all workforce teams is maintained

    Assist in project work as directed e.g. obtaining information from various sources, collation and reporting of data, assisting in the production of reports and other documents

    Train new users including clinical and non clinical staff on TSS booking and payment systems and monitor user accounts

    Undertake interviews as and when required

    For further details of the job role please see attached job description.

    In accordance with changes in the law, from 1st April 2022, all NHS staff will be required to have had two doses of a COVID-19 vaccine (unless exempted on medical grounds).

    Consequently, UHCW NHS Trust has decided that, wef 1st February 2022, all new starters must have had both vaccination doses before they can commence their employment with the Trust : only those with medical exemptions may be excluded from this requirement.

    Please consider this mandatory requirement before submitting an application for this position.

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