Operations Controller
Culina Group
Kettering, NTH, GB
1d ago

Key Responsibilities

  • Efficiently managing the outbound schedule to ensure collection and delivery times are met. - Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
  • Controlling paperwork for outbound vehicles ensuring 100% accuracy. - Being the initial point of contact for all drivers arriving on site.
  • To communicate issues to Shift Manager in a timely manner to minimise disruption to the schedule. - To participate as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
  • Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided. - Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
  • Transferrable Skills - Ability to prioritise work based on scheduling and available resources. - Able to demonstrate a high level of attention to detail.

  • Must be a team player who is capable of working on their own initiative. - Able to demonstrate an in depth knowledge of on-site systems.
  • Able to work to tight deadlines. - Experience and good working knowledge of Autostore and RF kit. - PC Literate in Word, Excel and Outlook.
  • Should demonstrate the drive and desire to progress. - Must be flexible in approach to work and shift patterns in order to cover for absence.
  • Be able to demonstrate a courteous and professional attitude towards customers and third party hauliers. - Should have good oral and written communication skills.
  • Excellent time management skills and ability to solve problems. - Strong interpersonal, conciliation skills and the capacity to network with suppliers, hauliers and customers.
  • In return, we offer : pension scheme, childcare vouchers and great staff facilities. Hospital, dental and optical, training and development and MANY MORE!

    When our staff have passion for what they do they work with more care and attention which is reflected to our clients,

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