Customer Service Manager | £25K (£50K OTE) | Moving Home Ser...
Inspiring Interns
UK, England
15d ago

Information on the company

Our client is an innovative service for people moving home, saving them time, hassle and money. This is a grad job from day one, offering a basic salary of £25K plus uncapped commission to earn up to £50K per annum.

How you can expect to spend your day :

  • Duties include but are not limited to;
  • Develop and account manage a portfolio of people moving home, provided by our partner agencies
  • Liaise between the client moving home and the network of suppliers and partners
  • Make recommendations on everything from renewable energy suppliers through to removals and storage
  • Deliver a consistently high-performance in terms of volume and quality of calls
  • Work closely with the wider team to identify and secure opportunities for growth
  • Ensure that our customers achieve outstanding levels of service at all times
  • Be responsible for all associated monitoring, evaluation and reporting of your customers
  • The ideal candidate’s personality and qualifications :

  • 1-2 years experience in either : account management, sales, marketing, customer support, charitable work
  • Customer delight is always at the forefront of your mind
  • Natural communicator
  • Proven track record of achieving targets
  • Exceptional ability to develop relationships with people at all levels
  • Organised, confident and reliable, with strong attention to detail
  • Outstanding and persuasive verbal and written communication skills
  • Demonstrates initiative and the flexibility to deal with unexpected situations or last-minute changes in a dynamic organisation
  • A strong team-worker
  • Sound administrative skills and the ability to manage multiple tasks simultaneously
  • Experience using CRM or similar database software
  • A passion for helping to reduce the impact of climate change
  • What are the perks of working at this company?

    We are a hugely ambitious bunch of people and as such, are looking for forward-thinking, energetic and dynamic people, to join our growing, high-

    performance team. The business offers excellent career progression for the right candidate. The parent company of this business owns other ethically minded businesses, including a campaign which recently ran a UK-

    wide campaign with IKEA. Once involved wit this family’, you’ll have the opportunity to work across the portfolio.

  • An opportunity to join a fast-growing and ethically focused business (currently mid-application to become a B Corp)
  • A great team passionately working to change the way people think and consume energy
  • Working for a management team that has previously run a business features in the Sunday Times Best Companies Award Scheme and aspires to do the same with this one!
  • Apply
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