Operations Manager
Suttons Group
Scunthorpe, UK
2d ago

The Role

The Operations Manager will lead a team of circa 50 drivers over multiple operating locations, delivering safe, robust and effective systems and processes throughout, ensuring that operational controls are in place and managed effectively for safety, legal compliance, optimised customer service, cost effectiveness and resource productivity.


  • Provide strong management and leadership with effective coaching and mentoring to create a highly motivated and results focused workforce with a commitment to delivering service excellence for customers
  • Stringent understanding and adherence to all compliance & SSHEQ requirements, ensuring the Company’s exemplary safety culture is upheld and enforced.
  • Effectively communicating with all key stakeholders both internally and externally, to ensure up to date and accurate information is delivered throughout

  • Effective management and development of the Driver Workforce to ensure that all drivers are fully trained, competent and are capable of carrying out their duties and responsibilities safely and effectively.
  • Build strong customer relationships and introduce innovative solutions to demonstrate how we add value to customer operations
  • Direct responsibility for SSHEQ performance, Incident Reporting and Incident Management for your depot.
  • The Company

    Established in 1926, Suttons Group is an innovative, global logistics business, Employing over 1,000 people worldwide and with £190 million in sales, our global network includes 31 locations across Asia, 5 locations throughout Europe, plus our 32 sites in the UK, 5 locations in the Middle East and 4 locations in the Americas.

    We have a fleet of 8,000 tank containers, 500 trucks, and 700 trailers. We carry out 170,000+ shipments per year - that equates to a delivery every 3 minutes!

    In the UK, Suttons Tankers operates a nationwide road tanker fleet which has been successfully serving the chemicals, gas, fuels, waste, and powders sectors for over 60 years, and is the largest chemical transporter in the UK.

    Required Experience

    An effective communicator, capable of setting standards and delivering performance through others

  • Ideally International CPC Holder.
  • Successful, proven background in the Transport & Logistics sector.
  • Extensive experience of managing a transport operation.
  • Experience in managing SQAS, ISO, FORS & DVSA Earned Recognition accreditations
  • Proficient IT Skills, specifically in Microsoft Excel
  • Understanding of transport legislation and drivers hours rules, both UK and EU
  • Developing and implementing HSE and quality assurance processes and procedures.
  • Experience working with, and managing, internal and external sub-contractors.
  • Working with and managing a unionised workforce.
  • The Package

    In return, you will receive a competitive salary of between £35,000-£40,000 DOE, plus a healthy car allowance. You will also benefit from a company pension scheme, paid holidays (25 days + 8 bank holidays), cycle to work scheme, tech scheme and the opportunities that come with a strong, established and growing company.

    In addition, Suttons provide every UK employee with access to Suttons Perks, our Employee Assistance Programme and reward platform.

    Suttons Perks provides discounts to 100s of top name brands, high street offers, and holidays, as well as Employee Wellbeing and Support.

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