Position Purpose :
The Billings Associate is responsible for supporting the business by ensuring all Shred-it services are invoiced in a timely and accurate fashion.
Key Job Activities :
Ensure all Open Service Orders are completed and invoiced within the agreed department SLA
Review and process various invoices with multiple requirements within tight deadlines
Completes day / weekly / monthly status update reports as required submitted on a timely basis
Responds to customer billing queries in a timely manner and proactively manage issues and concerns
Generates Monthly Management Reporting for clients as required and follows up with customer to ensure no delays to payment
Work in unison with the Accounts Receivable department and respond to any inquiries they have
Ensure accurate creation of credit notes
Ad hoc duties as required
Temperament to work in a multi-task, fast-paced, deadline oriented environment
Previous experience in an Order to Cash / Finance environment is preferable though not essential.
Experience (EMEAA) : Skills and Knowledge
Skills and Knowledge
Proficient in MS Office products including Word, Excel, Access and Power Point
Proficient with computer systems, SAP experience is advantageous.
Strong organizational and interpersonal skills
Excellent business communication skills required
Excellent collaboration skills required
Excellent follow-up skills are essential for timely, consistent follow-up with outstanding accounts
Maintain a high level of professionalism at all times
Must be accountable and be able to work with minimal supervision
Certifications and / or Licenses :