Social Media Specialist
London, United Kingdom
20h ago

Meet Cleo

Cleo was created to improve your financial health.

Already, shes helped 3 million people improve their relationship with money through simplicity and a sense of humour.

Cleos not a bank though. Shes an interface for the 99% an AI assistant defining a new category, one that goes beyond saving up to actually changing how we feel about our finances.

Through chat, Cleo hits you with ridiculously personal insights into your spending, while suggesting personalised financial products that increase your ability to save.

But really, its our tone of voice that sets us apart.

Were a product for the next generation. That means meeting our users where they are and building the type of relationship they expect.

It also means dropping the BS.

Watch this to dive a little deeper

What youll be doing

Youll be building, growing and managing Cleos online community. Working within our marketing team, youll lead our social strategy - creating, managing and evaluating our output across all our social channels.

Using social channels and our community, youll actively engage our audience - sharing our brand values to support the democratisation of money talk and the reduction in anxiety around money management.

Some of the things you'll get involved with :

  • As a tenacious and savvy social media lead, youll be combining excellent creative judgment about what captures peoples attention with a much bigger, ambitious strategic mindset.
  • Leading our content strategy and organic growth - driving that growth across social channels and high level engagement
  • Youll demonstrate a unique ability to balance a creative mindset with an analytical mind - youll also be able to turn data into insight we can use to make decisions about creativity.
  • Creating a social-first culture. Participating in weekly idea sessions, knowledge sharing, masterclasses and trialing new tools and techniques and competitor analysis.
  • Driving out of the box thinking to interact in fresh new ways with our Gen Z and millennial audience.
  • Adapting to change and the rapid evolution within the social media landscape.
  • Supporting the Head of Brand in building Cleos voice and mission across the social media landscape.
  • Take ownership of the daily content schedule that keeps Cleo front-of-mind in fresh and dynamic ways to engage our target audience.
  • Owns social media reporting and campaign updates.
  • Collaborates cross-functionally, particularly with the campaign exec to manage and execute social campaigns and product launches.
  • Reacting in real-time to our audiences on Twitter and Instagram through sharing User Generated Content, maintaining our social Tone Of Voice throughout
  • Managing TikTok content creators to create viral content in line with our content strategy
  • About you

  • Obsessed with new and interesting ways to connect with customers and brand fans, youll help us creatively boost our visibility and engagement.
  • Dont have formal agency or in-house experience? We dont care. We are looking for a proven community-builder.
  • Youll have built a pretty decent following yourself and / or are an avid user of social and a lover of content. Youre always signing up for new social platforms and figuring out ways to engage on new channels.
  • Youre a self-starter who is highly motivated, detail oriented and organised.
  • A roll-up-your-sleeves attitude.
  • A creative problem solver, who can juggle a million different things at once. Someone who constantly has ideas for how to make a campaign or situation more successful or efficient.
  • Flexible, adaptable working style with an ability to learn quickly and multi task.
  • How long will all this take?

    We aim to move as fast as possible, usually 2 weeks is enough time for us all to get to know each other

  • Quick phone call with a member of our team to find out more about your experience and why you want to work at Cleo
  • Short take-home test
  • Onsite interview
  • Discuss your take home test and portfolio with the team
  • Meet the leadership team
  • What do you get for all your hard work?

  • An above market compensation package (Base + Equity). We're prepared to pay for the very best
  • Work at one of the fastest growing tech startups anywhere in the world who are backed by top VC firm, Balderton
  • The team is exceptional. You'll get to work with brilliantly forward-thinking and dedicated individuals every day
  • Our mission is standout. We want to radically improve everyones relationship with money. We're not maximising the time consumers spend in a feed, getting fast food delivered, or building an incrementally better bank.
  • We're changing an industry in a visceral way, which you get to see every day in our customer feedback.

    We're an equal opportunity employer and put a lot of focus on ensuring there is an open environment for everyone.

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