Care Workers and Home Carers

Dundee and Angus College

Dundee, Scotland, GB

4d ago

Core Tasks

Liaises with professional staff in carrying out care plans etc.

Monitors service users.

Undertakes light cleaning and domestic duties including meal preparation as required.

Helps with daily activities such as letter writing, paying bills, collecting benefits.

Provides interest and activities to stimulate and engage the service user.

Generally assists with service users.

Serves meals to service users at table or in bed, and assists with feeding if required.

Assists and enables service users to dress, undress, wash, use the toilet and bathe.

Skills

Active Listening : Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Learning Strategies : Selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new things.

Monitoring : Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension : Understanding written sentences and paragraphs in work related documents.

Active Learning : Understanding the implications of new information for both current and future problem-solving and decision-making.

Writing : Communicating effectively in writing as appropriate for the needs of the audience.

Speaking : Talking to others to convey information effectively.

Knowledge

Customer and Personal Service : Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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