Content Designer
13d ago


We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products.

Careers here mean the freedom and support you need to make an impact pushing boundaries, creating solutions, hitting targets.

And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

NOW TV is just over four years old. We approach everything we do with fresh eyes, we’re bold, ambitious and are revolutionising the sector.

We’re positive, upbeat, up for it and progressive always on, putting the customer at the heart of what we do. Innovation is in our DNA.

We’re the only place you can enjoy Sky Cinema and Sky Sports without a contract or monthly subscription. We are TV on our customers terms. We are NOW TV.

This role is an exciting opportunity to join us and work within our Engagement & Learning Team.

The perks

As part of the Sky family, you’ll enjoy either : Sky Q (requires a one-off installation payment) or a NOW TV premium package, as well as a generous pension and private health care.

You’ll also have access to over 12,000 LinkedIn Learning courses to support your development. And if that’s not enough, our award-

winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more.

To find out more about working with us, search #LifeatSky on LinkedIn, Twitter or Instagram.

You will :

As a Content Designer, you will help drive innovative learning & communication solutions, that fit the Digital First’ strategy of the Engagement & Learning team.

  • Take ownership for the development of a variety of learning and communication resources, across TV and Broadband. Ensuring that resources are up to date and based on stakeholder feedback and business metrics.
  • Design and develop on-brand innovative digital and blended learning resources that meet business requirements.
  • Build and maintain strong relationships with the main business departments and other key stakeholders, to ensure any changes to processes or systems are captured and implemented.
  • Build and maintain strong relationships with outsource providers, to ensure excellent communication and consistent delivery across all NOW TV Contact Centres.
  • Work closely with the Contact Centre business partners and internal stakeholders to ensure learning and communication solutions meet the requirements of the business.
  • Work collaboratively with members of the design team to continually innovate and maximise what we can offer as an E&L team.
  • Deliver work to the highest standards of practice within the Engagement & Learning team, ensuring it has the best reputation for quality, service, creativity and impact.
  • Continuously develop own expertise, professionalism and credibility in the field of training design and development, both inside and outside the business.
  • You’ll have :

  • Strong visual design and writing skills, with the ability to produce a varied range of digital resources; from written articles to infographics and videos.
  • Utilising Adobe Creative Cloud throughout the design process.

  • Ability to recommend innovative solutions to identified training and communication needs. Ability to capture the key facts and translate them into simple and effective learning and communication resources.
  • Skilled ability to manage multiple projects at any given time and plan ahead, with proven experience understanding the life cycle of a successful project.
  • Excellent attention to detail with design standards and creating content that is on-brand and well planned out.
  • Ability to prioritise workload to meet deadlines.
  • Comfortable with ambiguity and fast-paced change.
  • Able to demonstrate and embrace our brand personality of Full of Fun, Extra Easy, Super Smart and On the Pulse
  • Passionate and committed to stretching yourself to deliver brilliantly designed resources.
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