Project Manager - Distribution
Fisher Clinical Services
Horsham, United Kingdom
3d ago

Responsibilities :

  • Manages the delivery of all technical and service aspects of projects and studies for clients.
  • Determines the preliminary design of the study and evaluates and understands the study.
  • Serves as the internal link within the company and will have direct contact with all internal departments and direct one on one contact with external customers.
  • Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work delivered to customers is of a consistently high standard.
  • Attends project meetings at the business or customer site. Leads and represents the business at kick off meetings as required by the customer.
  • Leads and facilitates customer teleconferences, visits and audits as required, and provides timely provision of customer reports and updates.
  • Interacts with Quality Assurance / Regulatory personnel to drive Problem Reports to closure.
  • Ensures customer needs are properly translated into quotation, and has responsibility to monitor and amend the quote and budget as required.
  • Provides accurate and timely financial forecasting and reporting.
  • Responsible for revenue recognition for projects and verifies final production information for Accounting Department prior to invoices release.
  • Participates in cross-functional business process improvement activities as required.
  • Works closely together with the account manager to gain overall customer satisfaction.
  • Applies Good Manufacturing Principles in all areas of responsibility.
  • Demonstrates and promotes the company vision
  • Minimum Qualifications and experience :

  • Requires understanding and competent use of SOPs, required by company Quality standards.
  • Requires excellent organisational, planning, verbal, written and numerical skills with the ability to analyse and define solutions and manage multiple tasks to meet strict deadlines.
  • Requires strong and effective communication skills, with the ability to effectively present information and respond to questions from groups of managers and clients.
  • Requires ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.
  • Requires proficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook).
  • Requires proven experience with customers in a dynamic environment.
  • Preferred Qualifications :

  • Accredited college, university or recognised professional degree (or equivalent), preferably in a health related field.
  • Work Conditions / Physical Requirements :

  • Ability to work, on occasion, in a cold environment, hazardous and infectious agents, marked changes in temperature.
  • Must be able to use a computer up to 8 hours per day.
  • 5-10% Travel, as needed
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