Leading your retail team in creating a fun, interactive and exceptional customer experience for our customers in our Bird & Blend store!
All normal tasks involved in a retail store management (HR, VM, admin, H&S, stock management etc.) with a big focus on passionate customer service and spreading the word about the Bird & Blend Tea brand.
You will be responsible for introducing the Bird & Blend Tea Co. brand in the local area which will involve running an amazing store, local marketing, digital marketing, events in and outside of your store as well as growing and working with our wholesale partners.
What are would my responsibilities be?
Ensuring every single person that walks through the door gets an exceptional Bird & Blend Tea experience, provided by an empowered, passionate + happy team.
Ensuring the store and its team members are always maximizing every opportunity to spread the Bird & Blend Tea word to as many people as possible, including those who may not be inside the store!
All HR for the store team including recruitment, training, development, team meetings, payroll etc.
Responsible for ordering and management of stock to ensure the store is efficiently but sufficiently stocked and that traceability, rotation and batch dating are up to date.
Delivery of new products and seasonal campaign activity including team training, visual merchandising and drinks creation.
Delivery of in store events such as workshops and external events in the community.
Working to embed the brand in the local community via events, wholesale, marketing and community engagement
Highest point of accountability for all cash, security, H&S, food hygiene, cleanliness and safety at work requirements for your store.
Analytical research and planning to ensure stock and staffing predictions are always as knowledgeable as possible.
Spreading best practice across areas of the business to always be improving processes and activity when it comes our retail stores.
Are there any perks?
Of course there are, for all your hard work you will get :
To be a member of a small independent who truly cares about its team and will support its team members in any areas in which they wish to grow.
To be a member of a fun, friendly & supportive team who like to have fun at work.
Free tea drinks when working
Monthly tea allowance and a generous staff discount
Retail Trust Membership -Supporting your wellbeing
Membership of company pension scheme (if applicable)
Holiday accrual that grows with loyalty
Bike to work Scheme
Working Festival Spaces
Enrolled into Flight School with a full development plan & pathway to your own store!
All that's left to do is grab yourself a brew and hit apply!
Don't forget to add a covering letter - we would love to hear a little more about you and your reasons for applying (that's the best bit!)
Applications without a covering letter are not considered.
Please note that applications without a cover letter will not be considered
PS, We are also a living wage employer - Wahey!