Credit Controller
Resideo
OLDHAM, LANCASHIRE, United Kingdom
4d ago

We are currently looking for a new credit controller in Oldham. The individual in this role will be responsible for the management of outstanding debtors and communications with regards to all aspects of Credit Control and will report to the Credit Team Lead.

JOB DUTIES :

  • Achieve monthly collection targets
  • Managing and controlling of the Accounts Receivables in line with the debt collection procedure
  • Communicate with Customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms
  • Identify high risk accounts and take appropriate action
  • Credit reviews / approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority)
  • Review all held orders promptly and release when appropriate within a timely manner
  • Maintain contact with collection agencies, lawyers and trustees concerning legal files
  • Timely escalate collection issues and find mitigation
  • Assist with timely resolution of unapplied cash receipts
  • Customer Accounts maintained in cooperation with Customer Master Team
  • Provide the business with Accounts Receivables information and initiate meetings to determine plan of approach
  • Build and maintain good working relationships with both internal and external Customers
  • Resolve disputes / delays / other issues by cross-functional co-ordination
  • Continually work to improve Customer service levels
  • Build relationship with relevant business partners to ensure smooth cooperation between C2C and the business
  • YOU MUST HAVE :

  • Working Knowledge of SAP
  • Proficiency in Microsoft Excel & understanding of financial accounting basics
  • Excellent oral and written communications skills
  • Attention to detail
  • Ability to deal tactfully, professionally and ethically with both internal & external customers
  • Process orientated with excellent problem solving skills
  • Strong technical and analytical skills
  • Experience of working for a large multinational environment preferable
  • Fluency in another language appropriate to the business is an advantage
  • WE VALUE :

  • Problem solving skills
  • Team player
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