Job Title : Seasonal eCommerce Customer Service Advisor (Dutch speaking)
Contract : Fixed Term (30 / 11 / 20 28 / 02 / 21)
Location : Remote working from home (in or around Nottingham area)
Working Hours : 36.25 per week between 8am 6pm , Monday to Friday
Hourly rate : Meets National Minimum Wage
We are looking for a Seasonal eCommerce Customer Service Advisors fluent in Dutch and English to join our multibrand eCommerce Customer Service team based in Nottingham, UK.
Who we are the Global Company behind some of the world’s most iconic lifestyle brands including the likes of The North Face, Timberland, Vans, Eastpak, Kipling, Altra, Dickies, Smartwool, Icebreaker and Napapijri.
A bit about the team .Our aim is to consistently deliver world class customer service and we never lose sight of our goal our customers are the focus of everything we do here! From email to phone in a multitude of languages, we’re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us.
We’re an energetic, innovative and forward thinking team and always looking for new ideas to delight and wow our customers.
A bit about the role .The eCommerce Customer Service Advisor (CSA) is our first point of contact with our customers, handling queries regarding the eCommerce shopping journey.
CSAs utilise the resources available to them to resolve customer queries whilst ensure a consistent, positive customer experience.
Primary Accountabilities :
What you need to succeed :
Tagged as : Customer Service