Ensure the highest possible levels of care are maintained by supporting / assisting Clients, when required, with washing, toileting, dressing, undressing, and all other aspects of daily living.
Assist Clients in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide attention when needed, whilst ensuring Clients retain their comfort and dignity.
Pay particular attention to assisting Clients who have limited mobility, or physical / learning difficulties, making the best use of aids provided.
Closely monitor Clients who may be confused and / or who have behavioural problems.
Assist in the promotion of continence.
Assist in the delivery of care for Clients who are dying or who have a progressive illness. Assist with last offices.
Observe care planning needs for Clients and complete written daily records as instructed and in line with the Company's policies and procedures.
Assist in framework of social activities by interacting with Clients and helping them continue with hobbies and activities in the Care Centre.
Answer Nurse call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.
Under the supervision and guidance of senior Care Staff, report on the well-being of Clients.
Carry out regular checks on Clients at intervals determined by senior Staff Members.
Make Visitors feel welcome. Provide refreshments / assistance as and when required.
Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty, in line with the Care Centre's disposal of waste policy.
Ensure the Care Centre's resources are used appropriately.
Clean and maintain equipment used by Clients / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Care Centre is kept clean and tidy, in line with the Company's attention to detail philosophy.
If applicable, care for Clients' clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.
Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company's policies and procedures.
Assist Clients who need help during meal times (be aware of swallowing difficulties, dietary requirements etc). Assist with serving of food / drinks as requested / required.
Wash up as requested / required.
Escort Clients travelling to and from the Care Centre e.g. on social outings, hospital visits etc.
Practice maximum integrity in all dealings with Clients' personal and financial affairs, and avoid abuse of the privileged relationship that exists with Clients.
Participate in Staff and Client meetings as and when required.
Training & Development :
Maintain professional knowledge and competence.
Attend mandatory training days / courses, on or off site, as and when required.
Participate in relevant N / SVQ training to achieve required qualifications.
Health & Safety :
Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
Understand and comply with all statutory and legal requirements which are relevant such as Health & Safety, Emergency and Fire procedures, COSHH, all aspects of the Care Standards Act, have a clear understanding of Infection Prevention and Control policies, procedures and measures to maintain a safe environment throughout the home.
Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
Promote safe working practice within the Care Centre.
Promote and ensure the good reputation of the Care Centre.
Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
Notify the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
Ensure the security of the Care Centre is maintained at all times
Adhere to all Company policies and procedures within the defined time scales.
Ensure all equipment is clean and well maintained.
Carry out any other tasks that may be reasonably assigned to you.
All staff, are in the front line in preventing harm or abuse occurring and in taking action where concerns arise. Protection, Prevention and Personalisation are the cornerstones to protecting adults at risk of harm.
Understand and ensure that the home's Safeguarding Policy and Procedure is adhered to at all times.
Inform residents of their rights to be free from abuse and support them to exercise these rights, including providing access to advocacy where required.
Staff should ensure residents are aware of how to raise concerns of abuse.
Promote empowerment and choice and support residents to manage risks.
Develop the necessary skills and knowledge to be able to recognise trigger behaviours that presents a risk for each individual and to others, and know how to identify, report and respond appropriately to suspected or actual abuse.
This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.