Mitie has a great opportunity for Retail Security Officer to work at our sites based in Northampton, Wellingborough, Kettering & Milton Keynes.
Working at these locations will allow the successful candidate to enjoy discounted benefits whilst gaining high quality experience within the security industry.
Full training and a quality induction is provided for the successful candidate.
Paying £9.25 Per Hour. This role would be ideal for a security professional who has a customer service orientated approach;
looking to further their working experience within a retail environment. A confident and outgoing personality would be perfect for this role to ensure effective client interaction throughout the shift.
The rota provides a good work life balance, with no starts earlier than 0600 and not finishing later than 2100; this is subject to seasonal changes - NO NIGHT SHIFTS.
You will report into the site’s security operations manager who is supported by the Contract Support Team.
Acting as a visual deterrent spending approx. 60% of time on the shop floor able to deter and when required safely detain offenders in accordance with H&S training
Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.
Working in liaison with covert security operatives.
Investigating any losses, empty packaging, support enquiries regarding known offenders.
Completing full and accurate incident reports and company documentation
Reporting Crime incidents to Crime Centre on a company provided tablet.
Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence to all members of the public.
Recording completed patrols in daily activity sheets in liaison with the store point of contact.
Attending the store briefings to provide a security update.
Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
Maintaining a safe and secure environment for all.
Unrestricted right to work full time in the UK for a minimum period of 12 months
Door Supervision or Security Guarding License essential.
Excellent communication skills are required both written and verbal.
Have a five - year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period
Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
Previous experience of working in a retail Security role
It’s the little things that count
Generous Staff Discount at 20% (subject to qualifying period)
Free SIA license renewal
Competitive holiday entitlement 28 days annual leave
A personal learning hub, that also provides access to Additional Training
A wide range of discounts with selected companies
A supportive management support network
On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.
Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and / or the needs of the business.