We are seeking a qualified Vehicle Technician / Mechanic to join Marshall Jaguar Land Rover Newbury dealership and assist in providing a high quality and efficient vehicle service offering for our customers.
Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to be put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.
Complete scheduled vehicle servicing in line with manufacturer guidelines
Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
Liaise directly with customers and service advisors, providing outstanding customer service
Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
Participate in ongoing training and development to ensure product and service knowledge is up to date
Contribute to local and companywide process improvements and innovations
Mentor and provide guidance to apprentice technicians, where applicable
Required Skills and Experience
You will be a Level 3 qualified vehicle technician with a full UK driving licence, ideally with manufacturer experience.
In addition to your prior experience, you will be able to demonstrate the following skills :
Excellent problem solving skills and strong attention to detail
A strong customer service focus with the ability to communicate technical information to a non-technical audience
Outstanding organisation and time management skills with the ability to work to deadlines
Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do.
Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces , we have approximately 4,000 colleagues and a turnover of over £2billion;
we are still growing! Benefits available to our colleagues in addition to generous salary packages include :
Comprehensive Tool insurance at no cost to you
Colleague discounts on new and used vehicles, parts and servicing
MAVTA reward and recognition awards
£600 Colleague Referral Bonus
Marshall Rewards discount shopping portal
Life assurance at no cost to you