Bank Telephone Advocate (non statutory) - North West
Rethink
Telephony role covering North West region - Home based, GB
5d ago

Bank Telephone Advocate (non statutory) - North West

Location : Telephony role covering North West region - Home based

Salary (pro rata) : £21,703 - £23,905

Hours per week : 0

Type of engagement : Bank Worker

Permanent / Temporary : Not applicable

Rethink Mental Illness's Advocacy Service are looking for a number of experienced advocates to join our National Regulatory Body Advocacy Service as bank workers.

The Rethink NRB Advocacy Service is national, providing advocacy to those who are within the complaints process with national regulatory bodies, such as the NMC or GMC.

The complainants may need advocacy support to submit their complaint, to understand the process, put their evidence in order and provide statements or attend Fitness to Practice hearings to give evidence.

This advocacy is mainly provided over the telephone, however there may be some requirement for face to face meetings at times.

The clients could be based anywhere in the UK so travel will be required when face to face meetings are necessary.

Applications are invited from the North West region. We also have vacancies in the South West, Midlands, North East and South East.

Click here to visit our careers site.

About You :

  • You must have experience of working in an advocacy role and managing a case load
  • You will have the ability to communicate clearly verbally and in writing, keeping factually accurate records and have an awareness of quality standards and the Advocacy Charter
  • Most importantly, you will work within Rethink’s values to provide a high quality service to vulnerable adults and make a difference to their quality of life
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