Salary & Benefits Excellent Salary & Benefits
Yell is looking for a passionate Lead UX / UI Designer to manage its User Experience team. Reporting to the Head of Consumer, you will be responsible for empowering your team, and working with Product and Engineering teams to shape the direction of products across Yell.
com and the Yell iOS and Android Apps. An advocate for Design Thinking, you will ensure that all projects have a clear rationale and will be there to champion the user throughout the project lifecycle.
About the Team...
You will be joining the Consumer Team to lead products that bring businesses and customers together. As the champions of local, Yell are constantly developing products and services that can improve and strengthen the communication between these two groups of users, and you will be instrumental in shaping this experience through your own work, as well as that of your team.
We are looking for a leader who shares our passion for the user, and who is keen to push what is possible within the digital space.
We expect you to challenge and develop your team to deliver ever-greater solutions. We offer a superb work / life balance, flexible working hours, optional home working, company social events and numerous career development opportunities.
What will you be doing...
Lead the User Experience team, mentoring team members and ensuring that all designers are producing amazing work
Manage workflow for the team, ensuring that project goals are clear to designers and that all deadlines are met (picking up design tasks yourself when required)
Ensure that team is producing effective project materials including user flows, wireframes and Sketch layouts
Work collaboratively with Product Leads to shape initial project requirements and ongoing strategic direction
Engage members of Web and App teams in design process through collaboration, workshops and design show and tell
Present designs to project teams and key stakeholders, making clear reasoning behind decisions
Champion the use of quantitative / qualitative research to inform decisions, ensuring that there is a clear rationale for the teams’ work
Manage the Yell Design System, helping to build out components and working with Engineering to integrate with build processes
Demonstrate a clear knowledge of Yell customer needs, advocating for users throughout all projects
Follow up post-launch with ongoing analysis of data user feedback, suggesting changes based on these findings
Contribute to ongoing team culture, building a positive team environment and sharing knowledge with team members
Develop agile thinking within the team, advocating for lean methodologies where possible
Ensure W3C accessibility guidelines are followed for all user interfaces
What we need from you...
3+ years experience in managing or leading a design team
A strong, well-curated portfolio demonstrating your expertise (and an ability to talk through projects outlining involvement and value)
Prior involvement in design projects in a commercial environment
Experience of working with developers and product owners to deliver products and features
Proficient communicator with ability to prioritise own, as well as teams workload
Able to work with and deliver personas, user journeys, page flows, wireframes, page comps, interactive prototypes
Proven experience designing and shaping intuitive graphical interfaces for desktop, tablet and mobile devices
Competent with industry standard software; Sketch, Invision, Adobe CC
Ability to use both quant and qual insight to inform decision-making
Ability to be flexible, and adapt to changing priorities within projects
Some knowledge of UX role in agile Scrum methodology and practices an advantage
Some knowledge of Analytics software (Adobe Analytics, Google Analytics) also a bonus
Experience at carrying out customer research (lab research, and usability testing) a nice to have
Experience with motion design (After Effects, Lottie) nice to have
Experience work with bot conversation flows also an advantage
For almost 50 years Yell has specialised in helping small and medium sized businesses find and connect with customers. By combining leading edge technology with our decades of local marketing experience, we are driven to help businesses achieve their ambitions.
Our values; Knowledge, Relationships, Integrity, Passion & Results really matter and how we work is just as important as what we do.
At Yell we support equal opportunities. We aim to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to create a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we’ll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
In order to be considered for this role you must be able to demonstrate proof of eligibility to work in the UK and hold a valid work visa if applicable.