Showroom Assistant
International Decorative_Services
United Kingdom Metropolitan Borough of Gateshead
6d ago

Position description

Showroom Assistant IDS Gateshead

What will I be doing in the role?

Working within our showroom, your role will be pivotal in maximising sales and margins, and providing a high quality service to customers.

You will need to build long term relationships with customers, both face to face and via the telephone, to help achieve sales growth for your showroom and impact the bottom line.

  • In the role as Showroom Assistant you will;
  • Provide every customer with an exceptional shopping experience enhanced with great after sales service.
  • Provide the fast and friendly service our customers expect
  • Complete inventory-taking and reconciling cash receipts
  • Consistently maintain high levels of general housekeeping in the showroom area
  • Cleaning and organising shelves / displays, ordering samples and brochures
  • Examine products purchased for resale or received for storage to assess the condition of each product or item, organise cleanse of damage or unsellable goods
  • Monitor sales, collections and delivery activities ensuring customers receive satisfactory service
  • For the Showroom Assistant we are looking for some of the below qualities;
  • It would be an advantage to have some product knowledge or come from a related industry however full training will be provided.
  • Have excellent communication skills
  • You will thrive on delivering excellent customer service whilst providing them with IDS’s services and products
  • Personable, presentable and articulate
  • High attention to detail and ability to solve problems using your own initiative
  • Excellent relationship building skills
  • Ability to handle difficult and complicated sales
  • What are the benefits?

    In addition to a competitive base salary plus an attractive bonus scheme, you will benefit from a significant focus on your own personal development and also have access to :

  • 31 days holiday (including bank holidays)
  • A defined contribution pension scheme.
  • As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts on high street and leisure activities and various other benefits.
  • What do I need to do now?

    We would love to hear from you! In order to find out more and apply, please click below to register and submit your CV on our careers site.

    We will be in touch with you after your application to tell you about the next stages.

    Who are IDS?

    International Decorative Surfaces (a part of Saint Gobain) is the UK's largest distributor of surfacing materials specialising in flooring, worktops, laminates, panel products and solid surfacing.

    The company is part of the Saint Gobain Group, recognised as Europe's leading organisation in building materials.

    Working as part of an established team backed by the world’s leading building materials distributor in Saint Gobain you’ll be driving our sales over the phone alongside an established and close working team who like to work hard but also have fun! We truly invest in our team and support them in their career development.

    With such a significant presence both in the UK and worldwide, we are proud to offer our employees a career without boundaries Are you in?


    The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business.

    We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role.

    We can’t guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.

    You can find details of our Applicant Data Privacy Notice’ here : https : / / / sites / saint-gobain. / files / 2021-03 / Saint%20Gobain%20Applicant%20UK%20Ireland%20Data%20Privacy%20Notice%20Mar%202021%20VF.pdf

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