New Outlook Housing Association has an exciting opportunity to join as a Locality Manager based in Birmingham . You will join us on a full time, permanent basis working 35 hours per week across a 5-day week (including unsociable hours where required) and in return you will receive a competitive salary of £36,000 - £38,000 per annum !
We are looking for individuals who will help to make a real difference in people’s lives through the provision of high-quality accommodation, care and support.
We are looking for someone who has a passion for excellence and innovation in service delivery and understands the need for continuous learning and service improvement.
You will have responsibility for a portfolio of services and will need to ensure they are safe, compliant and effective, but also recognise opportunities for improvement and growth.
The role will include line management of each manager within your locality and ensuring the individuals we support receive a personalised service which meets and continually responds to their changing needs and the requirements of our regulators and commissioners.
You will also hold responsibility for quality, compliance and maintaining good quality service provision at all times and will be registered with the care quality commission.
Responsibilities as our Locality Manager :
Lead, coach and mentor Managers & teams within your locality
Develop and oversee continuous improvement plans for all services within your locality
Manage voids and provide an effective referral and assessments process for timely admissions
Plan and participate in meetings with managers, staff and service users and their families as required
Maintain effective working relationships and communication with other social service and health care organisations and advocacy groups
Be the Registered Manager for a portfolio of services including Residential Care, Supported Living and Housing with Care under CQC regulations
Ensure efficient utilisation of resources (personnel, assets, supplies, finances)
Develop and maintain working relationships with all funding sources and regulatory agencies as appropriate
Supervise Service Managers as necessary, to ensure effective and efficient service delivery to service users
Supervise Service Managers to ensure effective and efficient operation of administrative systems and support functions
Conduct or review supervisions and annual staff appraisals for all staff within your area of responsibility
What we’re looking for in our Locality Manager :
2 years management experience
Experience of a range of service delivery models (i.e. Residential care, Supported Living, Housing with Care)
QCF Level 5 in Care / Management (OR NVQ Level 4 / Registered Manager’s Award or equivalent)
Evidence of ongoing professional development and ongoing management training
Experience of developing teams and positive work cultures
Experience with management of staff, including supervising, coaching, mentoring and performance management
Experience of setting service objectives and ensuring these are monitored and achieved
Full knowledge of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2009 and the consequences of failing to take action on set Requirements
Must be a car driver
Satisfactory Police and safeguard checks
If you would like to be considered as our Locality Manager , then please click apply now for more information!