Contractor Training & Technical Support
High Wycombe, UK
1d ago

Flex-R specialise in the distribution of flat roofing systems within the UK market, focusing on single ply and liquid waterproofing systems.

We operate in both the specialist installer sector, providing training and technical support to a trained contractor network, and in supplying systems to a range of merchants distributing our products nationally.

Flex-R are currently looking to appoint a Contractor Training & Technical Support colleague who will take responsibility for all technical aspects relating to the products distributed by Flex-R across the UK.

This will involve in-house and on-site training, in addition to direct support to the Installation and Training Manager and creating additional revenue in conjunction with the Sales Team through technical support.

What does the role involve?

You will demonstrate all Flex-R products and systems as required, ensuring customer technical requirements are met to a high standard and well communicated, ensuring an excellent experience with both our products and technical services.

You will become skilled in carrying out training on a range of products, striving to ensure the correct standards are being met at our facilities.

You will be required to engage in key or targeted customer activities, undertake site surveys to determine the suitability of Flex-R systems for specific projects and produce reports following surveys.

The quotations you provide will be from surveys, technical drawings and appropriate client relayed information.

In addition, you will assist in the evaluation of new products for safety, usability and suitability for the market. You will influence and promote sales from our product range during face-to-face meetings with customers, hosting demonstrations for merchant customers at their premises whilst representing Flex-R in a professional manner.

The successful candidate will require :

  • Exceptional knowledge of different types of flat roof build-up, warm, cold, inverted methodologies and bonded, mechanically fastened and ballasted applications and their interfaces
  • Excellent organisational skills to ensure training courses and product demonstrations can be run at Flex-R facilities and third-party locations
  • Competency in the installation of both membrane and liquid applied flat roof systems both practically and technically
  • A willingness to travel nationwide
  • Awareness of the codes of practice and British and European Standards relevant to flat roofing works
  • Proficiency in Word and Excel with the ability to produce reports
  • To be a professional, well-organised, self-motivated and self-directed individual, with excellent communication and stakeholder management skills
  • The capability to interpret building plans, design details and be able to relay these to any involved party
  • In return we offer :

  • Highly competitive salary with annual pay award and staff recognition schemes
  • Excellent bonus scheme
  • Company Car / Car Allowance
  • 25 days holiday + 8 bank holidays. Company closed during Christmas period.
  • A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
  • Money saving with retail discounts via colleague portal
  • Cycle to Work scheme
  • Share Incentive Scheme
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