Customer Liaison Advisor
Vacancy Filler Limited
Haslemere, Home Counties, UK
6d ago
source : Monster

Customer Liaison Advisor : An experienced, organised Customer Liaison Advisor is required to join a small, busy team of distributors of specialist building products supplying to premier house builders across the UK on a short-term contract.

Reporting to the Office Manager and working closely with the Technical Administrator and Sales team the Customer Liaison Advisor will be the first point of call for all customers, delivering and maintaining a consistently high level of service.

A confident, professional and robust individual is required, (building, trades, or construction sector experience desirable), with the ability to resolve queries, answer questions (product delivery timescales etc.

  • and generally provide excellent service to valued clients. Key Responsibilities : Answer the telephone for customer queries Respond to customer emails Liaise with suppliers and coordinate deliveries Undertake general administration, including inputting data and maintaining databases Manage supplier / customer quotes and raise purchase orders Deal with all areas of customer service in a professional manner Skills & Experience : Customer service experience Excellent written, verbal and listening skills Able to provide great customer service over the telephone Great attention to detail Computer literate;
  • MS Office - Word and Excel, email systems Sage 50 experience (advantageous) Able to work confidently as part of a team and flexible in job role Good standard of numeracy and literacy Experience within building industry / merchants (desirable) This is an exciting new opportunity for a Customer Liaison Advisor to join an ambitious and fast-growing distributor of specialist building products located in Haslemere on the Surrey / Hants border.

    Competitive salary plus benefits. Apply now!

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