Ecommerce Internship - French or German Speaker
Wool and the Gang
London, GB
6d ago

We’re looking for an eCommerce Intern with French or German language skills to join the Wool and the Gang team for a 6 month internship.

As an Ecommerce Intern at Wool and the Gang, you’ll have the opportunity to help us grow our online business. You’ll be working with the ecommerce and operations teams on a wide range of fast-paced projects, learning about the day-to-day running of an online craft brand.

You’ll have the opportunity to manage your own projects, implementing changes to the website. You’ll also be using your analytical skills to develop and present ideas to help improve our product offering and on-site experience.

We’re looking for someone who is super interested in everything ecommerce, keen to learn all about how we run our website and knows their way around a spreadsheet.

Please include answers to the following three questions in your application (max. 150 words each) :

  • What things appeal to you most about this role?
  • What do you think are the biggest challenges for an ecommerce / craft business?
  • How would you go about improving our Beginner Kits web page?
  • Key Duties and Responsibilities

    Visual Merchandising :

  • Owning the visual merchandising process, managing how and where our products appear on the site and suggesting ideas for improvement
  • Translations and Site Content :

  • Supporting our trading activity with on-site content updates and translating copy for site assets and marketing emails
  • Reporting & Analysis :

  • Regularly reporting and investigating trading and product performance, identifying trends and opportunities and improving our forecasts
  • Suppliers & Shipping :

  • Analysing our lead-times and charges for purchasing stock and delivering to our customers, identifying opportunities to improve the supply chain
  • Competitor Analysis :

  • Reviewing competitor activity and product offerings, and providing your recommendations for the brand
  • Customer Service : :

  • Supporting the customer service team with French and / or German language enquiries
  • Preferred Skills :

  • Fluent in English plus one or both of the following languages : French, German (C1 qualification or equivalent)
  • Experience with in-depth analysis confident working with data
  • Enthusiastic and keen to learn and develop within ecommerce business
  • Confident user of Google Analytics and Microsoft Excel
  • Flexible and happy to help with other areas of the business when necessary
  • Internship Details :

  • Six Month Contract
  • £1,650 per month salary
  • Staff Discount
  • 25 days holiday equivalent
  • Regular team lunches
  • Contract : 6 months, with the possibility of a full time role afterwards.
  • Location :

    Due to the ongoing situation with COVID-19, the Wool and the Gang team are currently working remotely. This role would be remote to start with, with daily check-ins, meetings and training taking place over Google Hangouts.

    As and when we are able to return to the office then the location for the role would be London WC1.

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