Senior Interaction Designer
DWP Digital
Manchester, GB
5h ago

Job description

DWP. Digital with Purpose.

We’re looking for a Senior Interaction Designer to join our growing community of experts. DWP is leading a once in a generation programme of welfare reform and you’ll drive forward a key part of one of the biggest and highest-profile digital transformation programmes in the world.

DWP currently has an enormously ambitious and challenging agenda, often working in partnership with the private and voluntary sector.

We provide services and support to over 20 million people, and are responsible for over 730 million benefit payments each year.

Find out more about Interaction Design in DWP Digital on our blog by clicking here :

Design. Work. Projects.

You and your role

You’re an experienced designer, and you’re happy to share your knowledge and insight to help our team to deliver DWP services, products and tools which meet user needs.

Your focus will be on fulfilling user needs and understanding user journeys, using prototypes to do so. You create and iterate prototypes to test and communicate ideas, and your teams know how to turn concepts into user-centred designs.

You understand and advocate for design best practice and prototyping, and you keep a curious eye on the latest developments in your profession.

You will lead teams within agile and multidisciplinary environment and will be comfortable building effective relationships with senior stakeholders.

You can also manage other people’s work, support senior level discussions and assist with recruitment.

Managing your team’s workload will be key. You’ll understand the as-is position on interaction designs, implement new approaches across deliverables and identify improvement opportunities.

Beyond management of day-to-day delivery, you will have a strong focus on how to improve practices and feed this into the roadmap for future services.

You understand that the use of typography and affordance to improve user experience is essential to ensuring that the design of services is consistent.

Here we need to be consistent within DWP but also with the rest of the GOV.UK estate, and across multiple work streams.

You’ll need to be aware of the bigger picture, and the fine detail, and understand constraints as well as opportunities to flex and innovate.

You’ll need to be able to analyse and identify cost saving opportunities while implementing best practice interaction designs.

What skills and experience are we looking for?

It’s essential you can demonstrate that you :

  • understand user needs and leads the design of services, products and tools to meet them
  • have a good working knowledge of interaction design in practice
  • can create and iterate prototypes to test and communicate ideas that help the wider team learn about user needs
  • can work with a multidisciplinary team in an agile environment to turn concepts into user-centred designs
  • are able to manage team workloads and design approach across deliverables
  • understand as-is interaction design and identify improvement opportunities
  • Where will you work?

    You’ll join our team with a base office at one of our Digital Hubs at either Leeds, Manchester or Newcastle.

    We have the tech and tools we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

    We’re the UK’s biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

    We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things.

    You will work alongside people who care passionately about public service, making a difference and delivering for our customers.

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