Our Client, a Main Dealer is seeking an experienced Vehicle Service Advisor to become part of their busy team in Colchester.
As a Vehicle Service Advisor your key responsibilities will involve dealing with all customers in the most professional, prompt and courteous manner as it will be the first impression they see of the department.
Key duties will include : Advising on technical queries / issues Booking vehicles into the department for work to be carried out Informing customers of the progress of their vehicle Sell customer repairs / parts etc and finalising the invoice on completion.
Key performance measures will include Customer Satisfaction Scores and feedback to the department. The ability to work independently in a busy, pressurised environment is essential.
Customer focus, relationship maintenance and communication skills are of paramount importance in this role.To be a suitable Service Advisor you will have excellent customer service skills, with a happy and friendly manner.
You will be confident in your ability to deal with a wide range of people, over the telephone and face to face.Working hours for this Service Advisor role are Monday to Friday 8am -
6pm including 1 in 2 Saturday Mornings.In return for your hard work you will receive a Basic Salary starting from 21,000 Plus OTEIf you are interested in this Vehicle Service Advisor Vacancy or any other Automotive Jobs in Colchester or Essex, please contact Abigail at Perfect Placement Today!At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today.
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