Retail Customer Advisor - Franchise
Retail Customer Advisor - Franchise The Job :
Joining an EE franchise store doesn’t mean becoming an EE employee (you’ll work for the franchise owner). But it does mean enjoying real retail action at the heart of the high street.
And now that EE are rolling out double speed 4G and a new wave of services, there couldn’t be a better time to join.
Working directly for your franchise manager, you’ll discover it’s not just our customers who get the best from the EE brand.
Surrounded by the latest products, all presented in an easy-to-understand way, you’ll be on hand to give demonstrations, encourage customers to have a play themselves, and hit your sales targets by helping them find exactly the right product or service.
What you’ll do :
Contribute to your store’s success by bringing to life the EE ethos of sales through sensational service
Keep up to date with all of our products, services and promotions, and those of our competitors
Engage customers in genuine, enjoyable conversations to understand their needs, help them choose the right products and show them how those products can make their mobile life better
Take pride in the appearance of the store, keeping it clean and tidy at all times
You’ll definitely :
Have a strong background engaging and delighting customers in a sales or service environment
Be able to show how you’ve worked to and achieved targets or deadlines
Show an interest in communications technology
Enjoy being part of a team but still have the drive to work on your own initiative
You might even :
Have worked in retail
Know a thing or two about the telecoms sector
What’s in it for you :
What’s next :
We look for the best people to join us. And to help us find them, we’ve created this simple but effective recruitment process.
You need to pass each stage to carry on to the next :
Visit our website and complete our online application form
We’ll send you a link to our online assessment which shouldn’t take more than half an hour or so to complete
One of our recruiters will call for a short conversation around motivation for the role and availability
Come along to the store for an interview with the manager, a sales exercise, product exercise and 5 minute presentation