General Manager
Leicester, England, United Kingdom
9h ago


Biffa are on the lookout for a General Manager (Biffa Leicester) to manage, develop and profitably grow the Leicester business unit in accordance with the Leicester City Council PFI contract.

You will be maintaining discipline throughout the team ensuring safe working practices and morale is supported and an environment of achievement is sustained.

You will also ensure the business is operated optimally and compliantly.


  • Develop and improve the safety culture, through monitoring compliance and setting achievable targets for improvement including implementation and maintenance of all company policies and procedures.
  • Monitor business unit performance against budget and financial targets. Adjust methods and approach to operations to ensure financial goals are achieved.
  • Improve the culture for Environmental Awareness in all aspects of site operations. Monitor compliance and develop achievable targets for improvement including communication of these effectively to the team.
  • To create a culture of support for operations, maintenance, projects, technical and administration that drives the achievement of business targets and plans.
  • Building an environment for personnel development and ensuring that such development is appropriately supported and facilitated to demonstrate clear opportunities for succession
  • To develop and implement new technologies, processes and business types.
  • To implement tight cost control, and identify synergy savings as part of margin improvement
  • To develop strong relationships with the client and associated regional authorities
  • Lead specific strategic groups as required
  • To carry out any other such reasonable job related tasks as the company may require you to undertake from time to time.

  • The above accountabilities account for most of their time however all at various times
  • The General Manager needs to understand the technical and Managerial side of the job which are at very different levels throughout each and every day
  • The candidate should be educated to degree level or equivalent ideally in a Scientific, Engineering or Finance field
  • Full autonomy is required to meet the SHEQ targets and financial objectives.
  • The job roles that report to the General Manager include the Plant Manager; Workshop Manager, Refuse and CRC Services Manager and Community Liaison Coordinator
  • Management of and compliance with a complex, multi-faceted contract that provides numerous services against set objectives and performance levels
  • Effective communication is crucial to success. The General Manager will interface with a wide range of audiences that includes inter alia;
  • external stakeholders, regulators, the client, suppliers, contractors and internal colleagues that range from senior management to hourly paid operational staff members.


  • 10 years Process industry experience in technical and operational management roles
  • Understands relevant industry, transport and health & safety legislation
  • Can influence, lead and persuade others
  • Can deal with conflict and negotiate desired outcomes
  • Analytical and has techniques for identifying and solving problems
  • Highly numerate and literate , both in verbal and written forms
  • Confident and credible presenter
  • IT literate comfortable using business software and systems
  • Effective time manager and self-organiser
  • High Level of integrity and accountability are evident.
  • Proven leadership and people management skills, including performance management.

    Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

    We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think.

    At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

    We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

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