Business Analyst
Sage
Newcastle
1d ago

AdvertPeople make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them : people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company.

We’re writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need.

Through the good and more challenging times. Innovating at pace so customers can manage their finances, operations and people.

Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other.

We encourage each other to grow in our roles, in our careers and as individuals.

Follow us on our social media sites below to join in conversations about career tips, open positions and company news! #lifeatsage #sagecareers.

If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

Job DescriptionIn an ever evolving and expanding modern digital world, Sage continues to adapt to deliver a customer first and digital first strategy with as the home of Sage.

The role of Business Analyst is a unique and fantastic opportunity, fully integrated into the global delivery of this strategy.

The successful candidate shall collaborate with regional senior web strategists, senior web delivery managers, and data insights and reporting (WS&D Web Strategy & Delivery) to identify continuous improvements and enhancements to , establishing core project requirements that shall deliver significant advancements in both customer experience and ambitious performance growth.

Core project requirements can include technical implementation through product owners and IT, business process design or evolution to be lean and agile, or supporting change impacting or within the WS&D function.

The Business Analyst is responsible for engaging with colleagues across Sage to capture, analyse and document project requirements, often working across multiple projects concurrently.

In this role the Business Analyst will work closely with a number of digital functions including SEO, WCO (Web Conversion Optimisation), Experience Design and Content, as well as the wider business to ensure that the requirements for the optimisation of are understood, agreed and will form the delivery plan for execution.

LI-SW1Key Responsibilities

  • Partner with senior regional web strategists and senior web delivery managers to support Sage’s strategy and objectives globally through .
  • Ensure that problem definition and requirements output provide the clarity required for process, technology or people solution designs.
  • Provide constant communication with WS&D and business stakeholders.
  • Support WS&D colleagues with any issues or necessary mediation
  • Support in the regular review and evaluation of platforms, tools and technologies that support and WS&D.
  • Identify risks and issues and take and / or recommend appropriate mitigation.
  • Drive continuous improvement that will enable change and / or improvement of existing WS&D operations and processes through improved technology or processes
  • Champion innovation that will significantly advance for our customers, partners and colleagues.
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