Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible.
We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.
We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime.
Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort.
We believe that for ourselves and for our customers.
Anaplan is seeking an enthusiastic and hands-on Manager to lead and inspire an incredible team of support personnel that help transform traditional customer care interactions into outstanding customer experiences.
Our Customer Care Product Support teams connect with customers through a variety of mediums including chats, calls and emails to enhance and support the use of the Anaplan platform.
We are looking for someone to help transform the level of experience we provide our customers and partners, by inspiring, coaching, motivating and developing our support team members.
At Anaplan, we see Customer Care to differentiate our company from any competition and become a proactive support team dedicated to elevating our customers’ use of Anaplan.
What you will contribute :
Desired Experience / Skills :
Our Commitment to Diversity and Inclusion Build your job in a place that thrives on diversity, inclusion, and belonging.
We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.
We hire you for who you are, and we want you to bring your true self to work every day! COVID-19 Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority.
We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.