B&M Retail are one of the UK’s fastest growing variety retailers. From only having 21 stores in 2004 to the 650+ stores we currently operate from, there is sure to be store near you.
With our ongoing expansion plans there really hasn’t been a better time to join B&M. We have a variety of exciting retail careers available and we offer fantastic on the job training.
If you are looking to fast track your career the opportunities are endless!
This is a full time role and will require flexibility in your working pattern. As a Customer Service Manager, you will be responsible for the cash office and till area, ensuring that the highest standards of service are provided for our customers. You will also :
Drive a team to deliver personable, polite and prompt service in the checkout area
Act as a role model displaying exceptional service to our customers
Be highly visible and approachable to customers and colleagues
Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area
Ensure compliance of company stock control procedures within the appropriate timelines
Ensure company property, cash and stock are secure at all times
Play a vital part in continuing to make our stores a fun place to work!
It is essential that applicants have the following :
Experience of managing a small team, in a fast paced retail environment
Strong numerical and problem solving skills
A flexible approach and a can do’ attitude
The ability to think on your feet
What can we offer you?
Excellent career progression with our successful step up’ programme
28 days paid holiday inclusive of Bank Holidays (pro rata)
Generous staff discount scheme
NEST pension scheme / Share-save scheme
If you would like to join a great team in a fast paced and growing business, APPLY TODAY! Qualifications Benefits