As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Be part of a winning team that leads the way in Enterprise Information Management. #LIWe are seeking a Renewals Manager who has previous experience as a people manager within a software maintenance renewals business.
You will develop a long-term relationship with existing customers to maintain a high renewal rate and consistent maintenance revenue.
You will be managing a team of Renewals Specialists to ensure they meet quarterly revenue targets. The role involves a focus on customer satisfaction and will require regular site visits working alongside Sales and Services to maintain a positive customer relationship.
YOU ARE GREAT AT : -Dealing with escalated issues (liaison between all parties including, Sales, Services and Finance teams to provide a route of escalation to resolve Customer Support issues).
leading or supporting implementation as required.WHAT IT TAKES :
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation.
If you require accommodation at any time during the recruitment process please email accommodationrequests opentext.com.
Applicants have rights under Federal Employment Laws including but not limited to : , Equal Employment Opportunity and Employee Polygraph Protection Act