Customer Service/Administrator.
Confidential Company
Harlow, Essex, United Kingdom
11d ago

Job Title : Customer Services / Sales Administrator - Fantastic company!. Salary : GBP17,000 pa + bonus / commission (OTE GBP20,000+ pa).

Location : Harlow, Essex. Term : Permanent - Full time. Our client, a highly successful Insurance company, are looking for a Customer Service / Sales Administrator to join their growing team.

The role of Customer Service / Sales Administrator : .

  • Reporting to the Broking Team Leader / Director and Assistant Broker.
  • Dealing with incoming and outgoing sales & customer services phone calls (no cold calling).
  • Dealing with incoming and outgoing post including Printing, collating and posting insurance policies (when Required).
  • Dealing with incoming email queries / communicating with general public in connection with their queries (when required).
  • Daily filing of broking files and paperwork (when required).
  • Obtain full knowledge and use of the broking issuing / management system (Magenta & any bespoke systems). To be considered for the role of Customer Services / Sales Administrator : .
  • It is essential to have experience of working in an admin / telephone-based role.
  • Confident, with good written and verbal communicative skills.
  • Have a methodical approach and a sharp eye for detail.
  • Able to balance priorities and to have high personal service standards.
  • Good numeric and computer skills including basic Excel, Word and Microsoft Outlook.
  • Able to work within a team environment and alone when necessary.
  • Committed to helping with the growth of the company and to help in maintaining high company service standards. The package for the Customer Services / Sales Administrator : .
  • Basic Salary : GBP17,000 + bonus scheme. Hours : Monday to Friday 9am - 5pm. Free Parking. 20 days' holiday per annum to be taken at times as agreed with the Broking Team Leader.

    Benefits after probationary period : . Death in Service Cover 2 times Salary. Travel Insurance. Contributory Pension Scheme.

    Holiday entitlement to be increased by 1 additional day for each continuous year of employment, up to 5 days. Please apply online quoting reference RA12335 or for more information call Wendy Barriball.

    This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

    When applying, please ensure your email address is on your CV.

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