Business Analyst
Tank Recruitment Limited
Southampton, GB
1d ago


The Business Analyst will work closely with the Projects Team, Product Owners, Operations Department and our in-house Development Team to support the enhancement and implementation of new internal or customer software solutions.

The Business Analyst will play a key role in supporting the investigation and analysis of required business activities and processes and looking to make them intuitive, efficient and scalable.

They will be responsible for providing a range of product implementations to the business, including documenting functional requirement specifications to define system functions and work flows.

Key Requirements.

  • Work in conjunction with the Operations department and defined Business Users to analyse requirements; construct workflow charts and diagrams.
  • Create requirement specification documents - both functional and technical for the use of the Development and Testing teams.
  • Documenting solutions in the form of impact analysis, story cards and user cases / stories.
  • Provide detailed work packages to the Development Team for completion and delivery.
  • Define project requirements by identifying project milestones, phases, elements and forming a project team
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports
  • and provide recommending actions.
  • Support system protocols by writing and updating procedures, where required.
  • Provide references for users by writing and maintaining user documentation.
  • Support training & demonstrations to both staff & customers of systems implemented, where required.
  • Support with testing of releases, where required.
  • Work with the company's design team to construct the look and feel of defined requirements.
  • Act as a source of expertise to all stages of software development life-cycle.
  • Core Competencies

  • Previous experience as a Business Analyst working in an agile software development environment, Minimum 3-4 years.
  • Experience with Salesforce or equivalent CRM platform is required.
  • Outstanding attention to detail and accuracy.
  • Excellent communication skills, both written and verbal.
  • Excellent analytical skills and the ability to problem solve
  • Ability to handle multiple assignments, tasks and responsibilities
  • Ability to work under pressure and meet deadlines
  • Project management experience is desirable, but not essential
  • Apply for this job

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