Global Sales Operations Director
Page Executive
14h ago

Job Description

As Global Sales Operations Director you will be responsible for : Sales Process

  • Partner with sales leaders to identify opportunities for sales process improvement and foster a culture of continuous improvement.
  • Improve alignment of processes and facilitate the successful implementation of new programs throughout the sales organisation globally.
  • Assist sales management in understanding process bottlenecks and inconsistencies.
  • Forecasting & Objectives

  • Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
  • Ensure planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the company.
  • Work with the regional sales leaders to define sales organisation objectives that appropriately reflect the company's business goals.
  • Review sales force quotas ensuring the firm's financial objectives are optimally allocated to all sales channels and resources through the quota program.
  • Working with Human Resources and sales leaders, review sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and sales organization objectives.
  • Tools & Technology

  • Work with sales leaders to optimise the effectiveness of the firm's technology investments, prioritising investments in enabling technologies in support of sales productivity.
  • Work closely with the VP Marketing to understand company sales and technology strategy.
  • Recommend changes and enhancements to the company Customer Relationship Management technology platform.
  • Implement enabling technologies including CRM to sales teams globally.
  • Monitor the global sales organisation's compliance with required standards for maintaining CRM data.
  • Sales Productivity

  • Make recommendations to the regions for changing sales roles, coverage models, or team configurations in order to maximise sales productivity.
  • Work closely with regional sales leaders to define and agree the optimal performance measurements and performance management programs consistently around the world.
  • Align reporting, training, and incentive programs with these performance management priorities.
  • Reporting

  • Ensure sales reports and other internal intelligence is provided to the executive team and sales organisation.
  • Develop new reporting tools as needed.
  • Training

  • Working closely with sales leadership and Human Resources, establish a sales force training plan focused on developing and reinforcing critical sales competencies.
  • Prioritise training objectives for selling, sales management, and sales support roles.
  • The Successful Applicant

    To be suitable for this Global Sales Operations Director role you will need :

  • Exceptional track record in sales operations, sales management or other significant commercial roles, much of this probably gained in a centralised enterprise sales group in a large company.
  • Experience working across cultures in a global organisation and with customers globally.
  • Ability to plan and manage at both strategic and operational levels.
  • Worked at ease in a decentralised organisation. Ability to work collaboratively with colleagues in a matrix environment.
  • Outstanding interpersonal skills across cultures.
  • Exceptional verbal and written communication skills.
  • A mission-driven, team player approach; and a desire to make an impact and difference.
  • Demonstrable drive, determination, self-motivation and action orientation needed to be successful in working with short deadlines.
  • The maturity, judgement and self-confidence to operate effectively with a high level of independence.
  • The highest level of integrity and high ethical standards.
  • Fluent in English.
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