Manager - Leakage Services
Black & Veatch Holding Company
Chester, CHES, GB, CH1 3AE
18d ago

Key Responsibilities

  • Work alongside and support functional delivery leaders across Asset Management, Professional Services and Design Build P&Ls to achieve the strategic and financial objectives
  • Incorporate the wider Water Services offerings into Leakage - collaboratively developing innovative and unique approaches that give a differentiated and exclusive position for B&V
  • Build and maintain excellent client relationships
  • Define and implement a marketing and sales plan for Leakage Services
  • Ensure excellent quality in delivery to the agreed cost and time targets at zero harm to our professionals and all other stakeholders
  • Develop the talent and capability of the Leakage function to deliver industry-leading services
  • Team responsibilities management, leadership, talent development, reviews / appraisals, retention and recruitment
  • Exploit cross-selling of opportunities within B&V

  • The Leakage Services Manager will report to a senior manager and work closely with the leadership of Asset Management, Professional Services and Design Build P&Ls
  • This role will require the direct management of project / contract managers and delivery professionals whom in turn with be managing a blend of specialist staff (permanent and via supply chain) and suppliers
  • This role will be a blend of business development, service delivery and technical authority in the delivery of Leakage Services, working closely with existing project managers and engineering professionals across B&V
  • Close relationships with the Water Services teams will be essential in supporting existing services and developing new ones

  • Prior experience of building and delivering successful Leakage services at scale
  • Understanding of technology based solutions in the leakage sector and experience of working with suppliers to provide clients with the best available technological service
  • Excellent client engagement and relationship capability and experience to win and delivery new business
  • Sector experience across Water
  • Successful people manager with proven capability in cultural and behavioral change programmes
  • A collaborative approach with the ability to build and leverage cross-internal / inter-departmental relationships
  • Effective and compelling communicator internally and externally, both written and oral
  • A professional Engineering qualification would be a strong preference.
  • Membership of an Engineering Institute would be preferable
  • Flexible working will be considered for this role.

    Education & training :

    Academic & profess’l qualif’ns :

    Background & experience :

  • Strong experience in Leakage management (direct delivery and / or sub-contracting) for the Water sector
  • Contract negotiation and management skills
  • Project and Programme management skills
  • Sales and business development skills
  • Engagement, collaboration and management of the wider supply chain
  • Knowledge base :

  • Utility sector knowledge and contacts across clients and supply chain organisations and relevant industry bodies
  • Knowledge of leading technology in the leakage market
  • Skills :

  • A driven Seller / Doer’ mind-set
  • A high level of constructive challenge and questioning ability
  • Personal attributes :

  • Excellent interpersonal and relationship building skills
  • Proactive positive attitude with the ability to work with a wide range of personalities and disciplines
  • Proactive and self-managed within agreed strategic direction to achieve agreed outputs / outcomes
  • Preferred Qualifications

    Membership of the Institute of an Engineering Body

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