HR Process/Business Analyst
BT Group
Birmingham, West Midlands, United Kingdom
3d ago

About this role

The HR transformation programme is an exciting opportunity to put the colleague experience first by replacing our core HR system and processes with a SaaS solution from SAP.

The primary role of the Process Analyst is to design the future HR processes as part of the HR Transformation Programme, ensuring that the new end-to-end processes are efficient, provide an improved colleague experience and deliver measurable benefits.

You will run bench-marking activity were required to identify process efficiencies and determine resource models to run the future state.

You will directly engage with senior stakeholders, including the HR Global Process Owners and will be expected to ensure that all processes and process documentation complies with BT's standards.

You'll have the following responsibilities

  • You will lead process design workshops as part of Global Design phase and facilitate workshops, managing stakeholders, including our SAP implementation partner and global process owners
  • Maintain the integrity of assigned processes through the future stages of the programme, ensuring that they are documented and remain aligned with the system and organisation design through each delivery iteration
  • Identify process improvements by comparing future state against as-is and establish measurable efficiency targets and SLAs for future processes
  • Review quality processes and procedures, including reviewing test plans to ensure that there is full test coverage across the end-to-end processes and operational process documentation
  • Support the Change Management professionals by providing process roles and responsibilities for their change management activities
  • You'll have the following skills & experience

  • Experience required in applying customer experience, change or business improvement theory into practice in large organisations
  • Accurate and concise writing skills to create analysis reports, documentation and recommendations
  • Competent negotiation and influencing skills needed to challenge peers, leaders and suppliers to achieve the best customer outcomes
  • ARIS Connect process design (to appropriately trained BPMN standards)
  • Experience of designing & implementing process architecture across large complex organisations to standard & quality
  • Benefits

  • 25 days holiday
  • Great pension
  • Sharesave scheme
  • Free BT Broadband
  • Discounted BT products
  • About BT

    BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

    We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission.

    Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

    So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

    How to Apply

    It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page.

    We look forward to receiving your application!

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