Bar Shift Leader
Haven
Poole, UK
1d ago

We arecurrently looking for amazing team members who can effectively lead a shift in food& beverage department, deputising for the Team Manager in theirabsence, giving our guests a great time, with memories that last a lifetime.

Ensuring alldaily tasks relating Bar, Team Processes, and Safe & Secure compliance, arecarried out to the required standards.

This opportunity will be rewardedfinancially each time you step up, whilst being able to focus on personaldevelopment to help you build your career of a lifetime with us.

  • Key Responsibilities;
  • Role Modellingeffective leadership behaviours and our vision and values at all times. Leadsand coaches the team on shift to ensure all areas of responsibility arecovered, guiding junior team members when needed and escalating issues to TeamManagers when required.

    Supports team through 90-day induction includingcompletion of basic departmental training.

    Takes ownershipof the shift service delivery ensuring all team are guest obsessed.

    Confidentlydeals with guest concerns with the ability to resolve problems, show empathyand understanding. Reacts to Guest Feedback inputs into resolution plans aspart of the departmental team.

    Monitorson-shift service and tasks, arranging appropriate resource when needed.

    Achieves andexceeds shift targets and key performance indicators.

    Ensures allteam on shift have the required skills and training required for their role.

    Highlights teammembers with potential to develop to the Team Manager to support ongoing talentdevelopment.

    Completerelevant daily administrative tasks including accurate hours worked recording,safety compliance checks and legislative compliance checks.

    Manage alldaily Stock Processes, Cash Procedures and Cost Control in the departmentmaximising profit and minimise loss.

    Should hold a FoodSafety qualification.

    The Benefits ofworking with us :

    Join us for the summer, with the potential to become permanent at the end of the year, we also have many permanent roles on offer too.

    Competitive rates of pay

    Accommodation available in many of our parks if you don’t live locally

    50% off food in our restaurants and take away every shift you work

    Regular team incentives with great rewards

    Opportunity to earn an attractive bonus when you refer a friend to join our great team

    Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels

    20% off in our shops and venues

    Free use of Pool, Gyms and many other Leisure facilities

    Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members

    Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc

    Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases

    Team Member of the Month Awards

    Instant Recognition schemes with great rewards through our busiest times

    Long Service awards for permanent team members

    Our guests and our team members are vitally important to us and we need to ensurewe build effective relationships, through trust, always having an approachable,friendly and helpful attitude.

    This will ensure our guests feel reassured thatwe always have their interests at the heart of everything we do.

    Safeguarding is one of our business priorities. Ourteams are committed to providing a safe and secure environment and promotingthe welfare of children and young or vulnerable adults.

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