Enterprise Account Director - London OR Birmingham
About the role
The role of Pre Sales Consultant will sit within the Professional Services team and will work with the sales division to provide specialist consultancy in Print Management, Document Management and Document Distribution to identify and convert opportunities to sell the Capita Managed Print Services range of software solutions to new business and maximise opportunities in existing accounts to improve market share and increase profitability.
About Capita Managed Print Solutions
We are Capita, the UK’s leading provider of business process management and integrated professional support service solutions.
Through bespoke, quality solutions, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too
Managed Print Solutions (MPS) operate nationally across the UK working with blue chip and public sector and SME clients to develop innovative solutions for their document print strategy requirements.
A major partner with leading technology developers in the print production sector, Capita MPS occupies a unique position in the market being part of the largest BPO organisation in the UK.
The only company that presently can demonstrate the ability to deliver in house and end to end total document and workplace technology solutions to any size of organisation.
What you will do :
Provide Print and Document Management expertise, providing consultancy services as directed
Address the technical requirements, throughout the consultative sales process
Provide subject matter expertise during the pre-sales engagement with external customers contributing to the Tender / RFP process
Provide in depth knowledge and solutions consultancy to aid in the sales of the portfolio of Print & Document Management solutions, to include, but not exclusive to;
PCounter, Equitrac, PaperCut, eCopy, ATI and Everyone Print and any other portfolio products that are brought into the Capita MPS portfolio of products
Build a customer intimate culture through consultancy to ensure relationships are mutually beneficial and are subject to continuous improvement
Contribute in coordinating and planning to win opportunities articulating and demonstrating the features and benefits of the range of print and document workflow solutions
Assess customer’s needs and present options to improve their business performance promoting the value of Capita’s solutions and on-
going services and support
Manage your time to meet deadlines and to achieve the key performance indicators for your role
Ensure that all business transactions are written in line with company policies and standards
Provide on-going accurate forecasts, update forecast and pipeline management system at all times in a timely manner
Attend and participate in meetings as requested
Work in collaboration with and utilise the support from other teams and divisions, providing internal customers with technical pre-
sales consultancy, completion of the Statement of Requirement (SoR) and technical specification documentation
Attend training sessions where required in order to complete required skill set
Adheres to all Capita policies and procedures
Your experience will include :
Educated to A Level or equivalent standard
Experience of networking and developing strong relationships
Experience of defining and delivering Print Solutions / Managed Print Solutions
Excellent Microsoft Office skills
Knowledge and experience of Print & Document Management solutions, such as PCounter, Equitrac, PaperCut, eCopy, and Everyone Print
Be a problem solver with analytical and organisational skills
Strong communication skills including verbal, written and presentations
High level of integrity
Can do attitude to every day challenges
Strong sense of ownership and responsibility
Be articulate both in written and verbal formats
Show respect for your team members
Desirable Skills :
University Degree (or equivalent educational qualification)
Working with Public and Private sector business
Experience with Microsoft Azure platforms
Understanding of High Volume Print applications such as PlanetPress, Digital Store Front and Fiery Central
What’s in it for you?
At Capita, training and development aren’t optional extras : they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately.
As well as a generous basic salary we also give you holiday, pension scheme and access to voluntary benefit options including;
child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.
All of this, in a professional but fun environment