Bank Diagnostic Imaging Administrator
Spire Healthcare
SOUTHAMPTON, HAMPSHIRE, United Kingdom
4h ago

Job Purpose :

To ensure an exemplary level of administration support and customer service to all patients, consultants, GPs and hospital staff that meets and strives to exceed all of our customer’s expectations.

To present a high standard ofpersonal appearance together with total confidentiality in every aspect of work at all times.

To provide information to patients, consultants and other relevant departments in a timely and courteous manner.

To provide an efficient imaging administration service within the hospital utilising all necessary hospital IT programs while operating within established policies and procedures.

Accountabilities

  • Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner.
  • Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users.
  • Collate all necessary paperwork to enable radiographer / radiologist to undertake / report the examination.
  • Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate.
  • To present a professional, smart image at all times, ensuring adherence to the uniform policy.
  • Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
  • Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient / consultant / staff information.
  • Adhering to all Information Governance processes

  • Maintain departmental electronic and manual filing systems accurately (RIS, Mammography paperwork)
  • Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient / consultant / staff information.
  • Adhering to all Information Governance processes

  • To undertake any training or development as required to acquire skills and knowledge to undertake role competently.
  • To assist in the training of new staff as required.
  • Undertake any other duties appropriate to the position as delegated by departmental manager.
  • To present a professional, smart image at all times, ensuring adherence to the uniform policy.
  • To undertake all work in accordance with company policy and procedures, ensuring familiarity with the Health and Safety at Work Act, including moving and handling and fire procedures.
  • To work in a flexible manner at all times and cover annual leave / sickness of other team members within the imaging team.
  • To maintain stock levels
  • Working Hours : The department is open 7.30am to 9.00pm Monday to Friday and 8.00am to 5.00pm Saturday so we are looking for candidates who are available within these times.

    Benefits

    We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

    Our bank colleagues are paid on a weekly basis

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