Customer Service Advisor
Blue Arrow
England Permanent, UK
10d ago

Customer Service Advisor (York)

40 Hours Per Week

Blue Arrow are currently recruiting experienced Customer Service Advisor's for a National and well known organisation based in Fuller Sutton, York! If you have experience within a call centre or Retail Environment, fantastic! We are looking for motivated individuals with outstanding motivation, high attention to detail, excellent problem solving skills and a willingness to learn quickly.

The working hours are Monday to Friday, 8 : 00am - 5pm with a pay rate of £8.17 P / H . They are looking for Customer Service Advisors who are able to start ASAP !

Key Duties

  • Make outgoing calls to arrange vehicle collections and also take incoming calls
  • Provide face to face customer service and deal with any enquiries promptly
  • Deal with DVLA documentation and returns
  • Administrative duties, including data entry, word processing, filing, copying and other duties as required by the office manager
  • Key Skills

  • Excellent communication skills; both spoken and written
  • Excellent customer service and interpersonal skills
  • Very good understanding and execution of procedures
  • Ability to solve problems under pressure while remaining calm
  • Excellent analytical skills
  • Minimum of 6 months customer services experience
  • Handle working within a target environment
  • Due to the location of this client you must have your own transport.

    We have a number of great opportunities for this fantastic company, including a 20 hour flexi permanent (Temp to Perm) role (with overtime available), 2 x 3 month temporary full-

    time roles and a role supporting for short-term cover in January!

    If you are looking for a new opportunity within customer services then please apply now or contact Paul Evans for a confidential conversation.

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