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We are searching for an experienced EUC Support Engineer to work as part of the UK EUC Support Team and deliver a positive and consistent IT experience to our new client on a day-
to-day basis, ensuring all BAU work is dealt with in a timely manner and in collaboration with the Helpdesk and Infrastructure teams.
Based in our London office and reporting to the EUC Manager, the EUC Support Engineer will work within a dedicated client-
based team whose members are based remotely at several client sites around the UK providing Desktop Support services to our client.
The role will assist the EUC Manager with the management of the services, including projects, reporting, planning, documentation, and escalations.
Involving UK travel, the role will also be expected to provide support at remote offices where the engineer will deliver services to the client on their premises in line with agreed project timescales and service levels.
Key Responsibilities :
Experience, Skills and Qualifications :
Successful candidates may be subject to security and background checks based on location and position.
NTT Europe is an Equal Opportunities Employer.