Hours and Rota : 37.5 per week working between the hours of 8am - 8pm. Some weekend work will be required on a rota basis.
What we look for in you
The student experience is at the forefront of everything we do, so you ll be passionate about delivering top customer service.
Ideally you will have experience within customer service and sales.
You ll be a regular, friendly face around the property, happy to assist the students whenever you can.
Most of all, you ll be someone who can respect, encourage and connect with the people you work with and the students who live with us.
What you ll get up to as a Customer Service and Sales Assistant
To give you an idea what to expect, you ll be :
Providing a welcoming front of house reception service to ensure the students always feel at home.
On hand to answer questions, solve problems and keep the property running smoothly.
Providing a decisive and effective response to customer complaints and disputes; escalating where necessary and with the appropriate support and guidance.
Free to act on your own initiative and use your natural enthusiasm to provide the best service to our students.
In a lively and at times challenging environment so you ll take multitasking in your stride and enjoy balancing admin tasks, events, service and sales -
there s never a dull moment!
What Unite Students is all about!
We ve been the leaders in the purpose built student accommodation market since our foundation back in 1991 and have been at the top of our game ever since.
We ve grown a lot since then and you can now find us in 28 different university towns or cities, with close to 50,000 students calling us home!
Benefits of working with uS
We recognise that your hard work shouldn t come without its perks, so here s a little list of some of the things you can expect to get from us :
Great Pay! We are a Living Wage Employer and proud of it
We ve earned an award for "Investors in People - Gold", so you ll be working for an employer who really cares about you and your career
Take time to relax with 25 days holiday plus bank holidays
An annual bonus to reward you for all your hard work
Unless stated above, you won t be working every weekend!
Enjoy amazing discounts at certain restaurants, retailers and entertainment venues
And most importantly, you ll be working within a fun, passionate and vibrant team
Unite Students is an equal opportunities employer and we welcome people of all ages, ethnicities, disabilities, religions or sexual orientations.
Your application will be dealt with in the strictest of confidence.