Supervisor
Dune
Oxford, United Kingdom
3d ago

SUPERVISOR - Dual site, John Lewis

Our people, our product and our award-winning Catwalk Stores and Concessions are the heart of our business and we love delivering the Dune experience to every customer who engages with our brand.

As a Dune London Supervisor, you will proactively strengthen our key areas : Profit, People, Product and Process. By supporting the management team to deliver on all KPIs you will increase the productivity of the team and store.

This success of course, will all be done whilst having fun working with fabulous teams and beautiful product!

Here at Dune London we shout about and celebrate our talent and continuously promote internally, which means many of our Supervisors are our future Assistant Managers and Managers.

We recognise retailing as an art and have various bespoke tools as well as our professional qualification Apprenticeship : LEAD which enables continuous professional development.

THE ROLE :

As a Supervisor, you will support the Manager and Assistant Manager in leading your team to increase sales and maximise profit.

Working alongside the host store you will develop strong relationships with the department store team, delivering exceptional customer service at all times.

By living our core values and demonstrating Legendary Brand Ambassador behaviour you will inspire your team to deliver 100%, 100% of the time.

KEY RESPONSIBILITIES :

  • Consistently drive sales performance to meet and exceed targets.
  • Support the Manager and Assistant Manager to deliver positively on all KPI’s.
  • Commercially effect your product range by reactive Visual Merchandising.
  • Inspire the team to be true ambassadors of our brand and always deliver exceptional customer service.
  • Support the Manager and Assistant Manager in managing, training and developing the team.
  • Champion all Business objectives.
  • Support the stockroom team with stock management, ensuring levels of stock are replenished and organised.
  • SKILLS / EXPERIENCE REQUIRED :

  • Passion and enthusiasm for fashion and footwear with experience of working within in a retail environment.
  • Ability to lead by example.
  • Customer focused with a proven high standard of customer service delivery.
  • Commercial awareness and reaction.
  • Excellent communication skills.
  • Sense of responsibility and commitment to excellence.
  • Good at prioritising and meeting deadlines.
  • Positive character with a can do attitude.
  • BENEFITS :

  • Generous product discount and shoe allowance.
  • 33 days holiday inclusive of bank holidays.
  • Monthly commission scheme.
  • Company pension.
  • Cycle to Work Scheme.
  • Constant development through training initiatives and opportunities for career progression.
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