Customer Service Host
Ambassador Theatre Group
Sunderland, UK
5d ago

The Sunderland Empire Theatre is recruiting now!

We are seeking a highly driven, sales focused Customer Service Host to join our team. The ideal candidate will have a proven track record of achieving strong results and be a natural team player in order to work efficiently and effectively as part of a dedicated team.

Reporting to Sales and Ticketing Managers you will deliver first class service to customers, producers and key stakeholders.

You will be expected to manage a busy counter as well as perform vital administrative duties in order to support the Box Office operation.

On a zero-hour contract you’ll only have to work around 8 - 10 hours a week, and with no commitment to long shifts or lots of days this is a great opportunity to become a part of Sunderland’s most historic venue.

Being a member of our Box Office team, you will provide great customer service and help bring the magic of the theatre to the people of Sunderland.

As our busiest season approaches, we need people with great communication skills, a friendly demeanour, and a love for showbiz to sell tickets to some of theatres biggest productions.

We offer a friendly and supportive workplace and individual training programme. Applicants must be available for Interview on 19th August and training from 25th August 2nd September.

Further information on the role and the skills you’ll need can be found in our full job description and in our website article : https : / / careers. / about-us / life-at-atg / front-of-house.html Previous experience in theatre is not required and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.

You do need to be aged 18+ for this position.

The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today.

We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.

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