Need to know
The candidate will be a role model in the delivery of exceptional patient and customer care, creating a climate which delivers the best experience of ther customers and team, constantly seeking for opportunities to improve and deliver exceptional results, whilst coaching and enabling their team to be at their best.
They will ensure that their Pharmacy is the first choice for customers is a vibrant local community. They will have the opportunity to build strong relationships with other healthcare professionals and other managers locally.
This is a great step up for a level 1 or 2 store leader, as you will get the chance to lead a very capable large team on people.
The retail business here is going from strength to strength and the items busy is performing well.
For more information please contact the regional recruiter :
The importance of your role.
This is your chance to be part of something a bit different. You’ll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.
There's real scope to develop your career across our stores. Giving our customers fantastic care will make you feel good.
Making our customers feel better is what it’s all about. It’s everything from finding out how they feel or a friendly word of advice, and your passion will really come across.
You’ll let them know that you’re there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care.
What you’ll be doing day to day.
You’ll give brilliant advice and expert knowledge that will put our customers at ease. Getting to know your customers is important to us - a friendly chat can really go far.
You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and keeping our customers coming back.
As well as your practical duties, you’ll also teach your team to pick up on the finer details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.
How will you do it?
It’s more than just medicine, it’s looking after our customers by being really personable and putting them at ease because we want our customers to feel good.
Your customer care will be inspiring, and always reassuring. You’ll understand that fantastic customer care will help drive sales and be confident about health services we offer, and how they can benefit customers.
Letting customers know them know we're here to help them.
Getting to know our customers makes such a difference to the way we do things. You’ll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop.